Ken Pollock Ford

Excellent service My entire experience with Ken Pollock Ford/Lincoln has been nothing but exceptional. From the day I bought my Lincoln to the service I have done at th My entire experience with Ken Pollock Ford/Lincoln has been nothing but exceptional. From the day I bought my Lincoln to the service I have done at this dealership. Working with Murad and his staff has been a pleasure. More

Best service around Great experience anytime I go here...from the ladies answering the phones, sales and service team are all fabulous. I will continue to purchase from t Great experience anytime I go here...from the ladies answering the phones, sales and service team are all fabulous. I will continue to purchase from this dealer and encourage others to do the same. More

F- 150 King Ranch Truck I personally have purchased two F- 150 King Ranch Trucks from Ken Pollock Ford. The previous King Ranch truck I owned for 13 years and traded in on a I personally have purchased two F- 150 King Ranch Trucks from Ken Pollock Ford. The previous King Ranch truck I owned for 13 years and traded in on a used 2016 King Ranch. I felt it was time. I had no issues with the sales department and the service given after my purchase. In July while at the service department I was talking with a salesman about the 2020 trucks and if they're any changes. We discussed the 2019 and he looked up a location of a 2019 King Ranch. We talked about what needed to be added to the truck, for my business. We worked out a price after talking to the sales manager who was wonderful. The salesman I worked with has some issues that needed to be dealt with concerning my truck. I spoke to Murah Elbattah and everything was taken care of right away. I've always owned Ford Trucks and will continue to in the future. More

Fabulous service I purchased a 2019 MKC.. just wanted to mention the fabulous service that I received. I would highly recommend Ken Pollock. I have purchased my last t I purchased a 2019 MKC.. just wanted to mention the fabulous service that I received. I would highly recommend Ken Pollock. I have purchased my last three vehicles from Ken Pollock. Zach... you are the best!!!! More

Great dealership Bought a new escape. Gave us a great deal. Great trade in. Very nice employees. Worked with Jesse. Very knowledgeable. Great experience. Would defi Bought a new escape. Gave us a great deal. Great trade in. Very nice employees. Worked with Jesse. Very knowledgeable. Great experience. Would definitely recommend. More

I purchased a Ford three years ago This dealership and all the employees have been very accommodating to our requests. My first employee to deal with was Bill. Very friendly and court This dealership and all the employees have been very accommodating to our requests. My first employee to deal with was Bill. Very friendly and courteous. Every time we walk into the dealership, Bill comes over to talk to us. So does Murad. I would always purchase a car from Ken Pollock. Very satisfied with their service. Reason for visit was sales the first time. All the other reasons were for inspection, etc. More

Awful business practice We saw a vehicle online that I was very interested in and went to check it out. Another couple was test driving it when we got there. We were told t We saw a vehicle online that I was very interested in and went to check it out. Another couple was test driving it when we got there. We were told they weren't interested and took it for a test drive. The sunroof was sticking and we were told it could be fixed if we purchased the vehicle. We sat down to start doing paperwork and it seemed like they were taking forever. The salesman disappeared for a while and came back and said the other couple changed their mind and wanted the car we were filling out paperwork for. They also started saying how my car for trade-in was only good for scrap and they wouldn't have fixed the sunroof and just tacked it on to the price of the car. We left. It was an awful experience, a huge waste of time, and I would never go back or recommend this place to anyone else. If the other couple was still interested in the vehicle, they should have been up front about it. This is the worst business practice I've ever come across at a dealership. More

Great purchasing experience! Everyone at this dealership is extremely friendly, helpful, and courteous. They truly care about a person's experience in purchasing a car. I would Everyone at this dealership is extremely friendly, helpful, and courteous. They truly care about a person's experience in purchasing a car. I would definitely recommend looking here, before purchasing a Ford or Lincoln. More

Lots of promises and apologies Bought a used car. Was told if we paid for and signed papers before the end of the month, they would have the minor things fixed/repaired in a couple Bought a used car. Was told if we paid for and signed papers before the end of the month, they would have the minor things fixed/repaired in a couple days. After a week, it still wasn't ready. Finally got it and things still aren't fixed or working properly and I'll I get is apologies and excuses but no answers. Tomorrow will be two weeks and I am still waiting... More

Great Experience at Ken Pollock Ford/Lincoln Ken Pollock Ford/Lincoln is a great place to purchase a new Ford Escape SUV. My first contact was with Christine by E-Mail, I received several E-Mail Ken Pollock Ford/Lincoln is a great place to purchase a new Ford Escape SUV. My first contact was with Christine by E-Mail, I received several E-Mails from her with prices of the Escapes I was interested in. My next contact was with Bob who went far out of his way to find the car that had all the extras I requested. I then had a pleasant visit with Murad the manager who made the deal happen. Then off to Mark's office i went. Mark had all my paper work completed, and .all I had to do was sign and drive away in my new 2019 SEL Escape. I recommend Ken Pollock Ford/Lincoln to anyone looking for great service and fantastic prices. More