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Ken Pollock Nissan

Wilkes-Barre, PA

Overview
Reviews
Vehicles
5.0
44 Reviews
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229 Mundy St

Wilkes-Barre, PA

18702

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Showing 44 reviews

March 07, 2026

It was extremely easy to shop for and find a car within my budget range. More

by teeve510
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Gerhartz
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Mar 10, 2026 -

Ken Pollock Nissan responded

Thank you for your positive review! We're thrilled to hear that you had a fantastic experience finding a car within your budget. We aim to provide a seamless and enjoyable shopping experience for our customers. See you again soon!

March 06, 2026

Very helpful the entire car purchasing process. Sale person and fiancé spent a lot time explaining each step. More

by jb4927140
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Kivler
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Mar 10, 2026 -

Ken Pollock Nissan responded

Thank you for taking the time to leave a review! Our team is dedicated to providing a seamless car buying experience, and we are thrilled to hear that we were able to make your experience enjoyable. We appreciate your business and hope you enjoy your new car!

March 02, 2026

Loved that there was no pressure to buy. Every employee was very professional and knowledgeable More

by Tippy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darling Starova and finance manager forgot his name
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Mar 05, 2026 -

Ken Pollock Nissan responded

Thank you for sharing your positive experience! Our team takes pride in creating a no-pressure environment while providing exceptional service. We appreciate your kind words and hope to see you again soon. 😊👍

February 27, 2026

My family has been dealing with Ken Pollock for yrs purchased several vehicles from them and they never let you down excellent customer service from start to finish your not a number at this dealership More

by Patti Mountaintop Pa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Kivler
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Mar 02, 2026 -

Ken Pollock Nissan responded

Thank you for the amazing review! We are honored to have you and your family as loyal customers. We strive to provide exceptional customer service and treat each and every one of our customers like family. We appreciate your recommendation and look forward to serving you for many more years to come.

February 22, 2026

Jesse was extremely kind and helpful. Monika was quick and also answered my questions in depth. More

by SZeigler40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse, Monika
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Feb 23, 2026 -

Ken Pollock Nissan responded

Thank you for taking the time to share your experience! We’re so glad to hear that Jesse was kind and helpful, and that Monika was able to provide quick, in-depth answers to your questions. Our team is committed to making the process as smooth and informative as possible. We appreciate you choosing Ken Pollock Nissan and look forward to assisting you again in the future!

February 22, 2026

Jason tapia and the rest of the staff were very good and helpful to accommodate my needs and questions. More

by breesemark784
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason tapia, Jacob ellis, the manager
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Feb 23, 2026 -

Ken Pollock Nissan responded

Thank you for sharing your experience! We’re so glad to hear that Jason Tapia and the rest of our team were able to accommodate your needs and answer all of your questions. Providing helpful, attentive service is what we’re all about. We truly appreciate you choosing Ken Pollock Nissan and look forward to assisting you again in the future!

February 22, 2026

Ken Pollock Nissan is hands down the least stressful experience I've ever had with a vehicle purchase. Everyone is friendly and helpful. More

by Eyp0097
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darling Starova, Jacob Ellis
Report | Print
Feb 23, 2026 -

Ken Pollock Nissan responded

Thank you for your kind words! We’re thrilled to hear that your vehicle purchase was such a stress-free experience. Our team works hard to create a friendly and helpful environment for every customer, and it means a lot to know we delivered. Thank you for choosing Ken Pollock Nissan — we hope you enjoy your new vehicle!

February 20, 2026

Kind , courtesy, down to earth person, willing to help you with your decision, knowledgeable, friendly. More

by greenthinkingman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darling Starova and Jacob Ellis
Report | Print
Feb 23, 2026 -

Ken Pollock Nissan responded

Thank you for taking the time to share your experience! We’re glad to hear our team was kind, courteous, and helpful throughout your decision-making process. Providing knowledgeable and friendly assistance is what we strive for every day. We appreciate you choosing Ken Pollock Nissan and look forward to assisting you again in the future!

February 13, 2026

Jason was very helpful in the process of purchasing a larger car needed for my growing family. More

by Kruby831
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Jason Tapia
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Feb 17, 2026 -

Ken Pollock Nissan responded

Thank you so much for the 5-star review! Congratulations on your growing family — what an exciting time! We’re so glad Jason was able to help you find the perfect larger vehicle to fit your needs. Making the process smooth and supportive during big life transitions is something we truly value. We appreciate you choosing Ken Pollock Nissan and wish you and your family many happy miles ahead!

November 24, 2025

Easy process; friendly, knowledgeable people who were very accommodating; they made car buying less painful More

by tmtpsu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Tapia
Report | Print
Nov 25, 2025 -

Ken Pollock Nissan responded

Thank you for the great 5-star review! We’re so glad to hear the process was easy and that our team made your experience smooth and stress-free. Friendly, knowledgeable service is what we strive for, and it means a lot that you noticed. We appreciate you choosing Ken Pollock Nissan and hope you enjoy your new vehicle!

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