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Ken Pollock Nissan

Wilkes-Barre, PA

5.0
57 Reviews
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229 Mundy St

Wilkes-Barre, PA

18702

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Showing 57 reviews

August 31, 2026

Our salesman, Jesse was great, very informative and knowledgeable about the vehicle of intrest. He answered all questions and responded quickly. We purchased the vehicle based on internet reviews, valu More

by trussell2949
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse James
Sep 07, 2026 -

Ken Pollock Nissan responded

Thank you for the fantastic 5-star review! We’re so glad Jesse provided a knowledgeable, responsive, and helpful experience from start to finish. It means a lot to know that our reviews, value, and your experience with Jesse gave you the confidence to choose Ken Pollock Nissan. We’ll be sure to share your kind words with him. Congratulations on your new vehicle, and thank you for choosing us!

August 29, 2026

I have purchased before from Ken Pollock, and I have to say every time working with Dyann is remarkable. She is a ray of sunshine always willing to go beyond every measures to get you what you want at the More

by Hailey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dyann
Sep 07, 2026 -

Ken Pollock Nissan responded

Hailey, thank you so much for the wonderful 5-star review and for choosing Ken Pollock Nissan again! We love hearing that Dyann continues to make each experience such a positive one. Her dedication to helping her customers find the right vehicle and options for their needs truly shines through. We’ll be sure to share your kind words with her. Thank you for your continued trust in our team, and congratulations on your new vehicle!

August 10, 2026

Staff here is wonderful! From the sales department to the service department. Great customer service! More

by Andyk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Patton
Aug 11, 2026 -

Ken Pollock Nissan responded

Andyk, thank you for the wonderful feedback! We’re happy to hear you’ve received great customer service throughout both our sales and service departments. We’re lucky to have such a great team, and we truly appreciate your support of Ken Pollock Nissan!

Aug 11, 2026 -

Ken Pollock Nissan responded

Thank you so much for the 5-star review! We’re thrilled to hear you’ve had such great experiences with both our sales and service teams. Providing great customer service at every visit is always our goal, and we truly appreciate your kind words and support!

July 04, 2026

Great service. Was welcomed as soon as I arrived, and as I was early for my appointment, I was offered coffee or water while I waited. The process of turning in m More

by dorisbrady
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse K., Jacob, Bill Erein
Jul 07, 2026 -

Ken Pollock Nissan responded

Thank you for taking the time to share your experience! We're so glad everything from your warm welcome to turning in your lease and driving home in your new vehicle was fast, easy, and met your expectations. It's wonderful to hear our team helped make the process seamless. We truly appreciate your kind words and your continued trust in Ken Pollock Nissan. Enjoy your new lease, and thank you for choosing us!

Jul 07, 2026 -

dorisbrady responded

Love this dealership, from the service department, the sales staff, the vehicles, and to the price. I’ll keep coming back!

June 28, 2026

I have always been treated with respect and no nonsense negotiation. My salesman Jesse Kivler is approachable and listens. He is an asset to the company and I highly recommend him for his professionalism More

by Mary Smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jesse Kivler, Bill Erwine
Jun 30, 2026 -

Ken Pollock Nissan responded

Thank you for your thoughtful review, Mary! We're so glad to hear you've consistently had a respectful, straightforward experience with our team. Jesse truly cares about his customers, and we're thrilled his professionalism, honesty, and approachable nature made such a positive impression. We'll be sure to share your kind words with him. We sincerely appreciate your recommendation and look forward to helping you again in the future!

June 09, 2026

The entire experience of buying a car was completely stress free and enjoyable! In and out quickly without feeling rushed and everyone was incredibly friendly. More

by corkaborka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Gerhartz, Jacob
Jun 10, 2026 -

Ken Pollock Nissan responded

Thank you for the wonderful 5-star review! We're so glad to hear your car-buying experience was stress-free, enjoyable, and efficient. Our team works hard to create a friendly, no-pressure environment, and it's great to know that came through during your visit. Congratulations on your new vehicle, and thank you for choosing Ken Pollock Nissan! 🚗😊

May 18, 2026

All the staff in this dealership were top notch. They were informative, thoughtful, and made me feel valued even before committing to a purchase. They were accommodating to all questions, and gave t More

by Chris.pastuszak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric
May 22, 2026 -

Ken Pollock Nissan responded

Thank you for the amazing review, Chris! We truly appreciate your kind words about our team and are so glad you felt valued and comfortable throughout your experience at Ken Pollock Nissan. Providing a welcoming, informative, and pressure-free environment is exactly what we strive for, so it means a lot to hear that reflected in your visit. Thank you for your recommendation and for choosing our dealership. We hope to see you again in the future!

May 18, 2026

Had a great experience at Ken Pollock Nissan with my new Frontier, Dan was very helpful! More

by Josh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan
May 22, 2026 -

Ken Pollock Nissan responded

Thank you for the great review, Josh! We’re thrilled to hear you had a great experience at Ken Pollock Nissan and that Dan was so helpful throughout the process. Congratulations on your new Frontier, and thank you for choosing our team. We appreciate your business and hope you enjoy every mile ahead!

May 06, 2026

Everyone there was very helpful and happy to guide me getting the best deal for my new car. More

by Izaiahruggere3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darling Starova
May 07, 2026 -

Ken Pollock Nissan responded

Thank you for the great review! We’re so happy to hear our team was helpful and guided you through finding the best deal on your new car. Congratulations on your purchase, and thank you for choosing Ken Pollock Nissan! We look forward to seeing you again down the road.

April 28, 2026

I have bought several cars from Ken Pollock Nissan and it has always been a pleasant experience. Dan Patton is a very knowledgable and courteous. I would recommend anyone interested in buying a Nissan to vis More

by Tmlg3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Patton
May 07, 2026 -

Ken Pollock Nissan responded

Thank you for your continued loyalty and for taking the time to share your experience! We’re thrilled to hear Dan Patton continues to provide knowledgeable and courteous service. Your recommendation means so much to all of us at Ken Pollock Nissan. Enjoy your new Nissan, and we look forward to seeing you again!

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