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Kendall Subaru of Fairbanks

Fairbanks, AK

4.9
87 Reviews

1001 Cadillac Ct

Fairbanks, AK

99701

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87 Reviews of Kendall Subaru of Fairbanks

July 02, 2024

The Subaru service at Kendall Subaru of Fairbanks is top-notch. The lead, David Bolt is outstanding and and has built a team of service coordinators that are knowledgeable, courteous and friendly. You w More

by arcticgps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bolt, two more, I forget their names but they were exceptional
Jul 16, 2024 -

Kendall Subaru of Fairbanks responded

Thanks for your feedback. We aim for consistent quality service and are glad that was your experience!

February 20, 2024

Repair of passenger side mirror, replaced with new parts. After repair can't tell it was broken. More

by tcgollwitzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bolt
Feb 21, 2024 -

Kendall Subaru of Fairbanks responded

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

February 13, 2024

David Bolt is outstanding in customer service. I hope Kendall realizes that ......[do not require a minimum] More

by norski2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bolt
Feb 14, 2024 -

Kendall Subaru of Fairbanks responded

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

February 03, 2024

Very easy to deal with prompt sales and customer service. Straight talk and no B.S. is why I go to Kendall Subaru of Fairbanks. More

by Denali Park
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Spaulding sales David Bolt service
Feb 10, 2024 -

Kendall Subaru of Fairbanks responded

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

October 10, 2023

The salesperson was very personable and perfessional, he took the time to let me know when my car would arrive and once it was in the city I was quickly notified. More

by Phyllieblunt
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Spaulding
September 26, 2023

David always goes above and beyond! There is not a better place to have your car serviced. I've been going to Kendall for years and am never disappointed—top-quality work and customer s More

by dfitzgerald07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bolt
Sep 29, 2023 -

Kendall Subaru of Fairbanks responded

Hi Dfitzgerald07, thank you for taking the time to leave a review for us at Kendall Subaru of Fairbanks. We're happy we could meet your expectations!

September 19, 2023

Excellent service. Their staff listen to your concerns. I would highly recommend them to my friends and family. More

by Yvonne99709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David the service manager.
Sep 22, 2023 -

Kendall Subaru of Fairbanks responded

Yvonne99709, we're happy to hear you had such a positive experience with our team!

July 19, 2023

Had good service at this dealership. Robert was very helpful and quick to get me the car I wanted. More

by Jules
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bernard
Sep 19, 2023 -

Kendall Subaru of Fairbanks responded

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

June 13, 2023

Garth was extremely helpful. He was polite, knowledgeable, and he answered all of my questions carefully, even when they were rather silly ones. More

by mangusso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garth Johnson
May 16, 2023

I trust Subaru for doing the services on my car. My extended warranty is over and I’m expecting that when something major repairs happen , service due will be expensive.. That is why I bring back my More

by LCB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
May 20, 2023 -

Kendall Subaru of Fairbanks responded

Thanks for the 5-star rating! Reviews like yours give us motivation and help us ensure we provide high-quality care. We look forward to your next visit! Take care!

Jul 08, 2024 -

LCB responded

The high cost of living affected so much mostly everyone. And living in a place like Fairbanks where cold temperature caused a lot of problems on vehicles. Trusting a dealer where I bought my car that provides assurances the quality care is highly commendable. Thank you.

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