Riverview Chevrolet Buick GMC

Tina in the service department was Awesome! And is an asset to your dealership in my opinion! And is an asset to your dealership in my opinion! More

We were treated excellently, Lanze Ross out salesman went up and beyond to help us, and answer any questions we had ! It didn’t end with him because David Moses our financial advisor for Riverview made sure up and beyond to help us, and answer any questions we had ! It didn’t end with him because David Moses our financial advisor for Riverview made sure we had the right warranty for the duration of our ownership! When my running board were put on it was detailed and fueled ! Looked amazing! Thank you! More

Lance Ross did a great job in answering questions and helping in the transition to the new vehicle helping in the transition to the new vehicle More

Excellent service in purchasing and getting a service issue resolved Highly recommend fantastic service. Will be back issue resolved Highly recommend fantastic service. Will be back More

Mandy is a great customer service support. Courteous. Helpful. Got the job done. Will go through her again. Courteous. Helpful. Got the job done. Will go through her again. More

I've written a bad review for the service department here in the past. I have not been back since. I called to speak with the person and who responded to my last review by requesting that I give him a call in the past. I have not been back since. I called to speak with the person and who responded to my last review by requesting that I give him a call to discuss it. I left him a message that he did not return. No surprise there. I'm writing another review to say that I am suspicious that recent issues with my car are a result of their techs/mechanics. I am replacing the radio and GPS component in a 2017 vehicle that had less than 80k miles on it when it went out. This is after having numerous electrical issues with my vehicle that they previously mishandled and over charged me for. Sorry, but I can't help bu think you may have been the reason this part failed. Also, I replaced my brakes their about 18 months ago and they are beginning to squeak again. Feels a little too soon for them to have deteriorated that much, but since I actually had to return to your shop THREE times within a week or two after you supposedly put on new brakes in order for the squeakiness to stop, then maybe I shouldn't be surprised. More

This dealership is very deceiving and unprofessional. I had an appointment to view a new vehicle and they sold it before I got there. The problem is they never contacted me that it was sold letting me dr I had an appointment to view a new vehicle and they sold it before I got there. The problem is they never contacted me that it was sold letting me drive to the dealership for nothing. If they would have informed me the vehicle I was interested in was no longer available I might have considered something else but I won’t deal with anyone who treats you like that. I would not recommend them to anyone there are a lot of other dealers out there. More

Beware! Staff is well trained in the art of deception, dishonesty and unethical practices. Salesman was nice and went to bat for us, but hands were tied. Wou Staff is well trained in the art of deception, dishonesty and unethical practices. Salesman was nice and went to bat for us, but hands were tied. Would not honor 90 day dealer warranty, service and used car manager extremely rude, apparently professionalism is not an employment requirement at this location. Purchased an extended warranty, never told there was a deductible and told the purchased warranty superseded the 90 day dealer one. Geuss which covered problem and which did not! Multiple problems within three weeks of purchase date on a vehicle that had their premium umpteen point inspection! If you have to go there, read everything and don't listen to what they say. Required to pick at least one star, hopefully they close - worst dealership experience ever, would not recommend to my worst enemy. Filed a complaint with attorney general's office. More

Service manager refused to honor my Buick tire warranty, said it wasn't covered under wear and tear at 18000 miles on my original 2019 tires. Had same problems in Chicago, Buick dealer there said it was cov said it wasn't covered under wear and tear at 18000 miles on my original 2019 tires. Had same problems in Chicago, Buick dealer there said it was covered. Never go to Riverview!!!! They will rip you off! More