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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,940 Reviews

1,940 Reviews of Kenny Ross Subaru - Service Center

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July 04, 2023

Service rep was timely and professional. Explained all the proposed services. Got the work completed in a timely manner. Excellent service. More

by KINZUA2282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jakob Krydick
Jul 05, 2023 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 03, 2023

Everyone at the dealership is polite & keeps you updated on what is being done & what needs to be done. More

by MILLERS15085
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 03, 2023

Took longer than I expected for Express drive in and no known problems with vehicle. More

by B.MAK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Kenny Ross Subaru responded

We appreciate your feedback and are eager to better your return experience.

July 02, 2023

Absolutely amazing. No appointment, I was in and out in 20 mins! Very, very friendly More

by LAURIEJO65
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Newton Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Flynn
Jul 05, 2023 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 02, 2023

Bryan was so pleasant and helpful! It was a good experience. I hope I don’t have more car issues but if I do, I’m grateful to know I can call Bryan and Kenny Ross Subaru. More

by PERFECTSISTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 01, 2023

Service was done, not sure why the wheel rotation was charged when the state inspection removed them? Also, the oi change service is much higher than other dealerships in the area. Service was as expecte More

by Cderito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Kenny Ross Subaru responded

We appreciate your feedback and are eager to better your return experience.

July 01, 2023

Bryan was very helpful and friendly. He explained everything in an easy-going way and made things understandable. Very approachable and professional! Will definitely select him as a pref More

by MLA.ALLEGRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

June 30, 2023

Bryan is my man for all of my service needs. Was in and out getting a new battery. Very well taken care of. Thank You More

by KAKAUPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Kenny Ross Subaru responded

Great to see you back with us again!

June 29, 2023

Always receive excellent service. Always friendly service personnel there to help. Highly recommend Kenny Ross Subaru. More

by HILLJJ
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 28, 2023

The staff were professional and got my car done in the time they quoted me which made me happy! More

by KIMZY
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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