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4 Reviews of Kenosha Toyota - Service Center
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August 26, 2025
I took my 2021 Toyota Prius to Kenosha Toyota on 8/8/25 to disable the reverse beep. I was told by a customer service rep that his service foreman said the reverse beep could not be disabled in my car. I k to disable the reverse beep. I was told by a customer service rep that his service foreman said the reverse beep could not be disabled in my car. I knew it wasn't true. That day I ordered an OBDII bluetooth adapter for $20, and upon receiving it I disabled the reverse beep myself with an app on my smartphone. It took less than 5 minutes. I find it hard to believe the service foreman didn't know the reverse beep can be disabled. I could have understood if they had said they didn't want to disable it because they think it's a safety feature (I don't), BUT I DO NOT LIKE BEING LIED TO!. I will not be doing business with Kenosha Toyota in future. More
by Linda
April 11, 2024
Add to previous post. Damaged my car and not taking any responsibility. BBB will be contacted if I'm not satisfied. At this point I have no other avenues. I brought my ca Damaged my car and not taking any responsibility. BBB will be contacted if I'm not satisfied. At this point I have no other avenues. I brought my car in for them to repair a brake problem and now it's inoperable with no reparations. It's like it's my fault they damaged my car. I'm not looking for anything more than what would be fair on both parties. More
by bklismet
Employees Worked With
Don in sales and Jake in service
March 22, 2024
At this point I'm more than disappointed with what is going on with my auto situation. I brought a highlander 2008 hybrid in for brake service and was told the problem was with the shift sensor. I agreed going on with my auto situation. I brought a highlander 2008 hybrid in for brake service and was told the problem was with the shift sensor. I agreed for them to replace the sensor if it repaired the brake problem. They told me in a text it would fix my problem. Now the vehicle I drive in and they drove away with no problem other then the brake light being on is no longer operational to the point it's not able to even start the vehicle. I have tried to trade for another vehicle they have on the lot even though whatever they did was not my fault. It was a 6 to 7 thousand dollar vehicle when I brought it to Kenosha toyota now they say if they took it in on trade it's only worth high of fifteen hundred dollars. Also, now the only way to get my car back is to sign a release waver that it's out of there hands and have it flat bedded off there property. I'm 63 years old and didn't think I'd ever be treated with the disrespect I've been shown by by the staff at Kenosha toyota. Still up in the air on who to contact for some type of satisfaction. Thank you for your time and letting me air out my frustration. More
by bklismet
Employees Worked With
I believe his name was Don in used car sales and a Gabe Garcia in service
April 29, 2023
5 star rating from purchasing my Tacoma to solving a problem. An additional 5 star rating to Wolfgang Miller who helped me navigate through my problem. problem. An additional 5 star rating to Wolfgang Miller who helped me navigate through my problem. More
by jmackie39
Employees Worked With
Wolfgang Miller
