Kent City Ford has friendly customer service & unmatchable knowledge of their products. They were very helpful with the many questions I had---especially the technical package. I have and will continue to recommend friends to buy from Kent City Ford!
We were met by John Marchell who was knowleable and able to answer all of our questions and put together a deal that would fit our budget on the first visit!! We love our new Escape. We are very happy that we have taken the time to drive from Muskegon to Kent City to purchase it. Everyone was very friendly including Eric Howard and Mark Shirey. We will continue to do business with them. A special thanks to Jeff.
I needed a new car and went to Kent City Ford. Mark Shirey and his crew did a great job of finding me the car I wanted. They found me the model and year with all the equipment I asked for. Also did I say they got it for me at a great price!
I would recommend Kent City Ford to anyone with total confidence that they would be greatly satisfied with their experience.
I enjoyed my 2013 Ford Edge buying experience. I was busy that day and was able to get into dealership and out with a new car in about an hour total time, I came unprepared. However this did not matter, the staff at Kent city Ford was able to transfer my insurance, title, and even helped facilitate the donation of my old car to charity. I have never had a car so shiny or clean on the inside. I highly recommend this dealership.
I dealt with Jim Shirey and obtained a great price on my new Fusion and for my trade in. The drive to Kent City was well worth it.
They took the time to show me how to use the hands free cellphone and rear camera features.
I love my new Fusion!
Got my internet price the next day. Eric was exceptionally help full in getting me the best price also had it ready when he said it would be. John came out to explain the features on the truck. Seems to me the whole staff is very friendly and helpful
This is the FOURTH vehicle I have gotten from Kent City Ford a the vehicles, service, and pricing I have received has been AAA+++
We drive over 30 minutes to deal with Mark and his team and still go back for all our services.
Great and Friendly people. Love going to Kent City, always walk out happy knowing I got I received the best deal possible. Love my New ride and thanks to John I already know how to use everything!!
Thank you guys very much!