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Kerry Ford - Service Center

Springdale, OH

4.3
327 Reviews

327 Reviews of Kerry Ford - Service Center

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May 31, 2023

They hurried to get us in asap due to travel plans. Very much appreciated! OBD codes said turbo sensor. They reset and had 3 staff drive and inspect. Fortunately codes were false alarm and we're back o More

by DNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
crystal
Jun 01, 2023 -

Kerry Ford, Inc. responded

Thank You for sharing your positive experience.

May 27, 2023

Christy was professional and articulate. She listened well and assured me my problem would be addressed and explained clearly to me. She also noticed engine light and had mechanics look at t More

by KBRIGHT1821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not see anyone
Jun 01, 2023 -

Kerry Ford, Inc. responded

Thank You for sharing your positive experience!

May 26, 2023

Reprogrammed the blind spot and cross traffic sensors, pulled my door security code and installed a rear wheel hub cover. All systems go! And this time the hub cover stayed on ( so far). More

by nackhla69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Wilkin, Billy George
Jun 01, 2023 -

Kerry Ford, Inc. responded

Thank You for sharing your positive experience!

May 25, 2023

Kelly in service and Sean in parts are the best if you can beat their service and professionalism, you're in a good place if not see these two. More

by tbarth2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly and Sean, Chris Williams
May 25, 2023 -

Kerry Ford, Inc. responded

Thank You for sharing your positive experience!

May 24, 2023

They are the best I've found. Always pleasant a very helpful when my car is serviced. I will continue to bring my C-max for service there. i love my car so I like to take care i More

by egary0807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy George, Chris Bennington, Blake McGill, Josh Fisher, Mike Bowling
May 25, 2023 -

Kerry Ford, Inc. responded

Thank You for this wonderful review. We look forward to your next visit with us.

May 24, 2023

Christel has been very helpful, friendly and responsive when it comes to assisting with our down units and making sure they promptly get back to service More

by jy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christel gates
May 25, 2023 -

Kerry Ford, Inc. responded

Thank You for your kind words about our team and this wonderful review.

May 21, 2023

I've lost faith in car dealerships over the past 20 years. I've never been to Kerry ford until I bought a used 2010 Ford F150 from a friend. Unfortunately I started having issues with the truck almos More

by MSTAGGS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony service manager
May 22, 2023 -

Kerry Ford, Inc. responded

Hi, thank you so much for the positive review! We sincerely value your business and look forward to your next visit!

May 18, 2023

The Kerry Ford dealer or dealership is very committed in ensuring maximum customer care and satisfaction. More

by edwin.okai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tytus Stebbins
May 22, 2023 -

Kerry Ford, Inc. responded

Hi, thank you so much for the positive review! We sincerely value your business and look forward to your next visit!

May 18, 2023

Fast, clean job done. Would recommend every one to go here. Will come back for all my needs. More

by MRTONYWALTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy George
May 22, 2023 -

Kerry Ford, Inc. responded

Hi, thank you so much for the positive review! We sincerely value your business and look forward to your next visit!

May 17, 2023

Love working with Kelly in ford service department…and Bill the tech also … I’m a return customer with an older car and they always fix it correctly.. but pricey. More

by eugeniac4229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly and Bill
May 22, 2023 -

Kerry Ford, Inc. responded

Hi, thanks for your praise and kind comments about our team. We sincerely value your business and look forward to your next visit!

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