Kerry Ford - Service Center

Employees were friendly and helpful. The facility was very clean and easy to enter and exit. For just a simple recall I was very pleased. The facility was very clean and easy to enter and exit. For just a simple recall I was very pleased. More

Kelly gave me the info I needed to be up to date on my cars repair. She was very friendly. Car service (Dan?) was timely, very helpful and nice. cars repair. She was very friendly. Car service (Dan?) was timely, very helpful and nice. More

Work was not completed thoroughly. Have had to take my vehicle back for a 3rd time to get it completed properly. Have had to take my vehicle back for a 3rd time to get it completed properly. More

Great experience with service rep Crystal and service manager Tony. I had lots of questions and they were very patient and walked me through the entire process! manager Tony. I had lots of questions and they were very patient and walked me through the entire process! More

Terrible still not sure the tech even changed oil he didn’t rotate tires brake dust in front from crappy brakes proved he didn’t didn’t rotate tires brake dust in front from crappy brakes proved he didn’t More

Quick and easy. The guy working the counter on Saturday was friendly and didn’t try to pressure me or trick me into buying something I don’t need. I don’t know a lot The guy working the counter on Saturday was friendly and didn’t try to pressure me or trick me into buying something I don’t need. I don’t know a lot about cars, so having a dealership I can trust is very important. The cost was very reasonable as well. Thank you! More

Well I come a get my oil changed and tires rotated just at Kerry Ford. I bought my tires at Kerry Ford. Last time I came in they said nothing about my tires being old and they told my son (he took my car at Kerry Ford. I bought my tires at Kerry Ford. Last time I came in they said nothing about my tires being old and they told my son (he took my car) I need 4 new tires right now. I don't know...I think I should have been told last time that I should start looking at tires. Not wait till they have to be done right now. I thought that is why I brought it there for preventative maintenance. More

They came to my house and fixed the problem No Great work by repair guy work by repair guy More

The location is convenient. Hard to get parts, but Tony was informative when asked. Tough that the supply chain is so slow these days. Hard to get parts, but Tony was informative when asked. Tough that the supply chain is so slow these days. More

Service department took great care of me. I was able to get my truck in using the online app. Service mistakenly rotated my tires with my oil change so there was no charge for that. My hub c I was able to get my truck in using the online app. Service mistakenly rotated my tires with my oil change so there was no charge for that. My hub cap fell off on the way out of the driveway a short distance from the dealership. I retrieved the cap and returned to service. They replaced the damaged cap and ordered me a new one due to the damage incurred. We’ll done and we’ll taken care of in my opinion. More