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Kerry Ford - Service Center

Springdale, OH

4.3
327 Reviews
Call Service Center (513) 671-6400

327 Reviews of Kerry Ford - Service Center

Sort by
April 01, 2023

Only can talk about the Quick Lube, fine mechanics and front desk workers, always get me taken care of. More

by Ramdac
Recommend Dealer
Yes
Employees Worked With
Quick Lube front desk employees are top notch.
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Apr 05, 2023 -

Kerry Ford, Inc. responded

Hi there, thank you so much for your positive comments about our team. We can't wait to see you again, have a great day.

April 01, 2023

Helpful courteous, took time to explain details of service. Good location. Easy To get appointment . More

by Car service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't buy or shop.
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Apr 05, 2023 -

Kerry Ford, Inc. responded

Hi, we really appreciate your positive review!

March 31, 2023

Took 9-10 months to fix my car (under warranty) and only gave me a rental car a month ago, then paid almost $900 for repairs they say the warranty didn’t cover. Also the can had a full tank of gas when it w More

by MCoCo46
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leo and Titus, Blake McGill
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March 26, 2023

They put me on the list to have my air bags fixed on my mustang and took care of it in a timely manner,and the service technician was very professional, thanks a lot!! More

by middletonmichael38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Williams
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Mar 27, 2023 -

Kerry Ford, Inc. responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kerry Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

March 23, 2023

Very friendly and Professional. Wait time was exactly what they told me. Very clean facility More

by Same
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan kelly, Chris Bennington
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Mar 24, 2023 -

Kerry Ford, Inc. responded

Thank You for this great review!

March 21, 2023

I'm having an issue with my vehicle after service. I called back to the Quicklane. No answer, but I left a message on Ryan's phone. I have gone to this Quick lane for over 20 years and you have a More

by Donald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evans Ryan
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Mar 21, 2023 -

Kerry Ford, Inc. responded

Donald, please give our service manager Tony a call at 513-318-8016.

March 18, 2023

I brought my SUV in for service the auto start stop still do not work I'm tired of bringing my car back and forth to Kerry Ford and don't get full results they kept the car over a week and still had the same More

by RVANDIVIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blake McGill
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Mar 20, 2023 -

Kerry Ford, Inc. responded

Ryan, Please give our service manager Tony a call at your earliest convenience.

March 14, 2023

Pleasantly surprised at how fast my trait for my recall part was completed. Thank you for a pleasant experience! More

by HEATHER.SCHMID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure if name
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Mar 14, 2023 -

Kerry Ford, Inc. responded

Thank You for this wonderful review, Heather. We look forward to your next visit with us.

March 13, 2023

Staff is very friendly and provides great customer service. Work was done correctly and completed in a timely manner. More

by Fishinboy72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy George
Report | Print
Mar 13, 2023 -

Kerry Ford, Inc. responded

Hello, thank you for sharing your positive experience! We hope to see you soon!

March 10, 2023

Very efficient and polite. Was nice not having to wait too long for my oil change to be done. More

by GEANNIE.1951
Recommend Dealer
Yes
Employees Worked With
Don't remember name
Report | Print
Mar 13, 2023 -

Kerry Ford, Inc. responded

We're glad everything was completed quickly and to your satisfaction! We hope you have a great day!

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