327 Reviews of Kerry Ford - Service Center
Reasonable price and time. And estimate for future services. Waiting room had television with interesting programs. Close to home. Given thirty days that the dealer would honor quote for estimate. services. Waiting room had television with interesting programs. Close to home. Given thirty days that the dealer would honor quote for estimate. More
I’ve recently had two warranty/recall issues handled by Kerry Ford. On both occasions, the reception and service were top notch. I was treated well and the service was prompt and friendly. Thank you. Kerry Ford. On both occasions, the reception and service were top notch. I was treated well and the service was prompt and friendly. Thank you. More
F150 Front End Alignment Highly rate this dealer. I took my F150 to two other automotive shops to get the front end aligned after new tires were installed. Both of the other Highly rate this dealer. I took my F150 to two other automotive shops to get the front end aligned after new tires were installed. Both of the other places did an alignment but each time neither got the steering wheel centered correctly. The technician at Kerry Ford knew what he was doing and how to correct the problem. And to top it off, the price I paid at the dealer was less than at the other shops. Thank you, Kerry Ford! More
Joe Cronin is a great man with integrity,kindness and a man who gets the job done.I would put Joe running any dealership anywhere.Joe is a man off the charts on getting a job done correct the first time.Ke man who gets the job done.I would put Joe running any dealership anywhere.Joe is a man off the charts on getting a job done correct the first time.Kerry should be blessed to have a man of his word always.Sincerely Mark Arrigo More
Outstanding Always friendly and understanding. Go out of their way to make the customer happy and take all the time needed to explain what needs to be done to th Always friendly and understanding. Go out of their way to make the customer happy and take all the time needed to explain what needs to be done to the vehicle and why. More
The staff is polite and helpful and very knowledgeable. A little disappointed that one part was not in stock and had to be ordered. Result was that I did not have my car for 4 and had to pay for rental c A little disappointed that one part was not in stock and had to be ordered. Result was that I did not have my car for 4 and had to pay for rental car for those days. More
Service was good. Price was high. Shuttle drive was painful I believe the team did a quality job on the repairs. I do believe the pricing is high. It would be good to comparative shop or get some perspective of I believe the team did a quality job on the repairs. I do believe the pricing is high. It would be good to comparative shop or get some perspective of how their prices compare with other shops. The shuttle driver got lost and it took more than hour to pick me up. I barely made it back before the shop closed. More
Got the repair done quicker than estimated. Repair estimate was 3-4 hours. It was completed in a little over an hour. Also like the Expresso machine in the customer lounge. Mike Hartman is the b Repair estimate was 3-4 hours. It was completed in a little over an hour. Also like the Expresso machine in the customer lounge. Mike Hartman is the best. More
They did superior work. After a collision I took my car in to get an estimate of the damage. it took about 15 minutes. We then set up an appointment for the repairs and I too After a collision I took my car in to get an estimate of the damage. it took about 15 minutes. We then set up an appointment for the repairs and I tool the car back for the work. I was informed that it would take 4 days. on the fourth morning they called and said that the work was completed and I could pick up the car. When looked at it, it looked like new with no sign that it had ever been damaged. They do excellent work. They were courteous, friendly and professional. I would recommend them to anyone. More
Service is great Took my car in for transmission problem. All of the folk in service: rental car guy, ladies in billing and service guy Brian were excellent. Have al Took my car in for transmission problem. All of the folk in service: rental car guy, ladies in billing and service guy Brian were excellent. Have always taken my car to Kerry Ford for repair as well as quick lane service...will continue to do so. More