Kerry Ford - Service Center

Service advisor was very helpful in explaining what needed to be repaired. Was up front as to when the repair would be done. needed to be repaired. Was up front as to when the repair would be done. More

Friendly, wait time about 20 minutes. Quick in quick out. Explained everything and what I need next service visit. Quick in quick out. Explained everything and what I need next service visit. More

The Quick Lane is convenient and provides fast service. I can drop off my car or wait in their nice waiting area with computer access and free coffee or hot chocolate. I can drop off my car or wait in their nice waiting area with computer access and free coffee or hot chocolate. More

The on side service is the thing ever. The two technicians were perfect gentleman. Thank you. The two technicians were perfect gentleman. Thank you. More

Doing the best they can with a technician shortage. Timely updates by phone from Greg. Timely updates by phone from Greg. More

Always good service, the . managers are always polite and the mechanics answer in atotaly professional manner, I always am satisfied with the maintenance performed! managers are always polite and the mechanics answer in atotaly professional manner, I always am satisfied with the maintenance performed! More

Nice professional people with a great attitude Willing to help in every way Love my experience and would recommend them to anyone help in every way Love my experience and would recommend them to anyone More

Everything was excellent in terms of service. The gentleman I dealt with was professional and accommodating. The diagnosis of my issue was handled expertly. My complaint is that I was charged $45 The gentleman I dealt with was professional and accommodating. The diagnosis of my issue was handled expertly. My complaint is that I was charged $455 for a battery that cost under $200. How can I be charged an entire hour service charge to change my battery??? Plus the incidental fee was very high. More

Very friendly and polite. Was there for a total time of 45 minutes. Very prompt and efficient Was there for a total time of 45 minutes. Very prompt and efficient More

Took my F150 in for warranty work on brake harness recall Dropped off at 7:30 am. Was met by Gregory Frede he got me lined up in less than 5 min. Received a call around 10 am and was informed my tr recall Dropped off at 7:30 am. Was met by Gregory Frede he got me lined up in less than 5 min. Received a call around 10 am and was informed my truck was ready . Not only did they take care of the original issue that went a step farther and repaired a second issue that needed attention .very satisfied with todays visit . More