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Kerry Ford - Service Center

Springdale, OH

4.3
327 Reviews

327 Reviews of Kerry Ford - Service Center

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November 02, 2023

Best dealership experience I have had. They listened to all of my concerns and gave me a loaner that was nicer and newer than my own car. My car was returned to me with all issues fixed. N More

by JMURPHY7414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Lipka
Nov 06, 2023 -

Kerry Ford, Inc. responded

Hello JMURPHY, thank you for sharing your positive experience! We sincerely value your business and look forward to your next visit!

November 01, 2023

Easy to set appointment online. Fast service. Affordable prices, clean environment. Easy to deal with More

by MRTONYWALTER
Recommend Dealer
Yes
Nov 06, 2023 -

Kerry Ford, Inc. responded

Hello, thank you for sharing your positive experience! We sincerely value your business and look forward to your next visit!

November 01, 2023

Josh was amazing he helped with everything I needed. I was in and out in 3 hours. More

by TEAMNOEXCUSESLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Nov 06, 2023 -

Kerry Ford, Inc. responded

Hello, thank you for sharing your positive experience! We sincerely value your business and Congratulations!

October 31, 2023

So thankful for this Tydus and his team! Took wonderful care of me -Chelsey Hobbs!!! More

by chelsey.nicole29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tydus
Nov 06, 2023 -

Kerry Ford, Inc. responded

Hello, thank you for sharing your positive experience! We sincerely value your business and look forward to your next visit!

October 29, 2023

Service desk keep me updated on recommendations and services . Happy customer for now good wo More

by Rob172b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Oct 30, 2023 -

Kerry Ford, Inc. responded

Thank You for sharing your positive experience.

October 28, 2023

Great Service and I enjoyed the interaction. Good place to take your car. Great set team. More

by ssetinc99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Oct 30, 2023 -

Kerry Ford, Inc. responded

ssetinc99, Thank You for sharing your positive experience.

October 28, 2023

Awesome wonderful people they were polite helpful and got me in and out quick and answered all questions More

by JEFF.BATES2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Nesbitt
Oct 30, 2023 -

Kerry Ford, Inc. responded

Jeff, Thank You for sharing your positive experience.

October 27, 2023

My name is Teddy Bowling. I am writing a review on my experience when I took my ford f150 in for service .As I checked on the status of my vehicle I found out that it has just More

by teddy_b450123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Elliot
Oct 30, 2023 -

Kerry Ford, Inc. responded

Thank You for giving us another chance and for sharing your experience with Chuck.

October 26, 2023

Very helpful with this recall! Actually coming to my house was the best because we’re so busy right now it saves us a lot of time! Thank you! More

by Mary
Recommend Dealer
Yes
Employees Worked With
Kacey McDonald
Nov 06, 2023 -

Kerry Ford, Inc. responded

Thank You for this wonderful review!

October 14, 2023

I was told that I would have it back in a day and it took them three days. I think eight hundred and fifty dollars is a lot to run one wire from a few sparks to the backup camera. More

by na1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 16, 2023 -

Kerry Ford, Inc. responded

We do apologize for your recent experience and will use this as an opportunity to improve.

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