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Kerry Ford - Service Center

Springdale, OH

4.3
327 Reviews

327 Reviews of Kerry Ford - Service Center

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September 15, 2023

Kerry Ford service team is great to work with. Always has the customers best interest in mind. More

by ehmarathon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Sep 20, 2023 -

Kerry Ford, Inc. responded

Thank You for this wonderful review!

Sep 20, 2023 -

Kerry Ford, Inc. responded

Thank You for this wonderful review!

September 15, 2023

Did exactly what they said they would. It was warranty work and still managed to get me a rental. Happy with what they had done so far. More

by na1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
Sep 20, 2023 -

Kerry Ford, Inc. responded

Thank You for this wonderful review!

September 13, 2023

Engine light on. Three hours to diagnose and replace part @$189/hour plus $207 for part makes for an expensive repair. Thought computer would record events and the wh More

by Kirk45209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Bowling
Sep 13, 2023 -

Kirk45209 responded

Good afternoon. I was wondering if we had any communication from customer service regarding my repair. Kirk Rohling 2019 Terrain

September 12, 2023

Great customer service from Chuck Elliot. He got us in promptly and made sure everything was good with our brakes. We always get our brakes done here and they do a great job! More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Elliot
Sep 12, 2023 -

Kerry Ford, Inc. responded

Hello, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

September 12, 2023

I took my car in for a really service. Making the appointment was extremely easy. The service center was easy to find. The gentleman who helped me was courteous and kind. I asked to add a More

by arnold45014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Sep 14, 2023 -

Kerry Ford, Inc. responded

Thank You for this wonderful review and recommendation!

September 10, 2023

Every employee was polite and knowledgeable and my service was completed quickly while I waited. More

by kristy455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service- Tytus
Sep 12, 2023 -

Kerry Ford, Inc. responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

September 10, 2023

My car overheated while I was near this dealership. When I called, they said they wouldn't be able to look into it for another week. But since I was already in the neighborhood, I asked again if I coul More

by LEVICRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Elliot - service
Sep 12, 2023 -

Kerry Ford, Inc. responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

September 07, 2023

Very nice and attentive, glad they fixed my car quickly. Good job. Close to my home More

by Patricia Singleton
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Sep 07, 2023 -

Kerry Ford, Inc. responded

Patricia, Thank You for this wonderful review!

Sep 07, 2023 -

Patricia Singleton responded

Your welcome

September 01, 2023

My service was fast, convenient and I didn't have to wait very long. John Compton normally works on my vehicles but this was a simple seat repair. More

by GLENRUTHERFORD_45215
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Compton
Sep 07, 2023 -

Kerry Ford, Inc. responded

Thank You for this wonderful review! We look forward to your next visit with us!

August 30, 2023

The $83 cost for “The Works “ was higher than the $70 quoted online. The reason for the price difference is not obvious. More

by LarsGumby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryland
Aug 31, 2023 -

Kerry Ford, Inc. responded

Thank You for your feedback as we are always looking for ways to improve.

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