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Kerry Ford - Service Center

Springdale, OH

4.3
327 Reviews

327 Reviews of Kerry Ford - Service Center

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August 26, 2023

No wait, a comfortable waiting area. Pleasant associate at desk. Used coupon for a small saving More

by TOBERGTEJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oil change desk assiciate
Aug 28, 2023 -

Kerry Ford, Inc. responded

Thank You for this wonderful review!

August 22, 2023

Kerry Ford worked on my 2014 Ford Focus and done a great job they performed the work in a timely manner and kept me informed everyone was very professional. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Elliott
Aug 23, 2023 -

Kerry Ford, Inc. responded

Thank You for this wonderful review George!

August 21, 2023

Friendly, expedient service with reasonable rates, makes Kerry Ford the preferred servicer of our F-150 pickup! Scott More

by SWSTOVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Neal
Aug 22, 2023 -

Kerry Ford, Inc. responded

SWSTOVER, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

August 17, 2023

Kelly and her mechanic did a superior job in making repairs to my treasured 2013 Escape. More

by PHILIPCHAMBLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
August 16, 2023

As always the service Writer was very helpful and got me taken care of in a timely fashion. More

by tomfiremedic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Kelly Ripka
Aug 16, 2023 -

Kerry Ford, Inc. responded

Thank You for sharing your positive experience, We look forward to your next visit with us!

August 16, 2023

Awesome crew you have over there. Always expect the best from them and I get just that without fail. Will definitely keep coming as always. More

by Gp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Aug 17, 2023 -

Kerry Ford, Inc. responded

Thank You for this wonderful review!

August 15, 2023

They did a good job And did it timely . Cost was a little higher than I wanted but I was able to use my points previously earned which is a nice perk. More

by gromem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Aug 16, 2023 -

Kerry Ford, Inc. responded

Thank You for your feedback, We look forward to your next visit with us!

August 14, 2023

Did everything very professionally as usual. They have taken very good care of our two vehicles for 15 yrs. With no complaints. More

by CASTER10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember name but male service writer
Aug 14, 2023 -

Kerry Ford, Inc. responded

CASTER10, thank you so much for the positive review!

August 12, 2023

this dealership is severely understaffed. It was absolutely a nightmare working with them and I am so thankful to have found a different dealer who took my problem seriously and fix the issue More

by leeettagrubbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tytus
Aug 14, 2023 -

Kerry Ford, Inc. responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our service manager to discuss your concerns, as your satisfaction is of utmost importance to us.

August 12, 2023

We’ve been happy in the past; however Roadsiide Assistance indicated we were eligible for a new tire replacement as the flat tire was the result of a split on the sidewall and was not the result of More

by CFRAZIER4
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
Aug 14, 2023 -

Kerry Ford, Inc. responded

CFRAZIER4, Thank You for your feedback!

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