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Kerry of Florence

Overview Reviews (1,899) Inventory (339)

Kerry of Florence

Name: Kerry of Florence
Address: 8053 Burlington Pike, Florence, KY, 41042, US
Telephone: (859) 371-8191
Rating: 4.4

4.4

1,899 Reviews

8053 Burlington Pike, Florence, Kentucky 41042

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Sales: (859) 371-8191

Service: (859) 371-8191

Parts: (859) 371-8191

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Kerry of Florence

Florence, KY

Overview

Reviews

Vehicles

4.4

1,899 Reviews

Call Dealership (859) 371-8191

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8053 Burlington Pike

Florence, KY

41042

Directions

4.4

1,899 Reviews

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View 6 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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View 6 Awards

Overview Reviews (1,899) Inventory (339)

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Sales: (859) 371-8191

Service: (859) 371-8191

Parts: (859) 371-8191

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customer service car service Kerry warranty sales person friendly staff helpful oil change

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Showing 1,899 reviews

April 13, 2022

SERVICE VISIT

Kerry Service provides great customer service and always tries to go above and beyond for their customers tries to go above and beyond for their customers More

by BIRCHMA

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Justin Scott , Joel Vossmeyer

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Apr 14, 2022 -

Kerry of Florence responded

Thank You for this positive review and kind comments about our team!

April 13, 2022

SALES VISIT - NEW

The people there were very informative nice and conducted their self very well, and we had a really good time buying the truck there. their self very well, and we had a really good time buying the truck there. More

by KENNYKNIGHT128

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Stacey Walton

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Apr 14, 2022 -

Kerry of Florence responded

Thank You for this wonderful review. Enjoy your new ride!

April 13, 2022

SERVICE VISIT

The service process for an oil change for customers with new vehicles is not customer friendly at all. Appointments are not allowed and their estimates for when the car will be ready. When we dropped the ca new vehicles is not customer friendly at all. Appointments are not allowed and their estimates for when the car will be ready. When we dropped the car off, we were told it shouldn’t take long and yet the car wasn’t ready for two and a half hours. More

by SCOTTMK

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Employees Worked With

Smith, John

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April 13, 2022

SERVICE VISIT

GREAT SERVICE. ..GREAT EMPLOYEES...GREAT ORGANIZATION...ETC...I WILL CONTINUE MY SERVICE WITH THEM...MY CAR RUNS GREAT BECAUSE OF THEM... ..GREAT EMPLOYEES...GREAT ORGANIZATION...ETC...I WILL CONTINUE MY SERVICE WITH THEM...MY CAR RUNS GREAT BECAUSE OF THEM... More

by BDJ46

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Bill Lewin, Jason Lange, Katie Machuta, Shelby Reed

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Apr 14, 2022 -

Kerry of Florence responded

Thank You for this positive review.

April 13, 2022

SALES VISIT - NEW

They were kind and helpful. Quick to pull up the options I had and inform me of other options. Quick to pull up the options I had and inform me of other options. More

by TYLERMRAINS

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Dustin Moore

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Apr 14, 2022 -

Kerry of Florence responded

Thank You for this positive review.

April 13, 2022

SERVICE VISIT

Second time I had issues. First time AFTER a battery was installed it costs over $300.00. This time I was told AFTER my service was completed I could not use the 2 coupons I First time AFTER a battery was installed it costs over $300.00. This time I was told AFTER my service was completed I could not use the 2 coupons I gave them at the time of write- up. One coupon was for replacement for front wiper BLADES ( plural ) for $15.95. When it was time to pay I was told they were $15.95 each, that’s NOT what the coupon stated. I should have been told before time to pay that the coupon was $15.95 for each blade, not both blades as stated. More

by 3S

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Employees Worked With

Eric Bongle

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April 13, 2022

SERVICE VISIT

Our car was in the shop for a full week. Because of lack of checking their work the first time. Because of lack of checking their work the first time. More

by ALFREDOB.810

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Employees Worked With

Brent Adams

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April 12, 2022

SERVICE VISIT

Use the service department and they met all my expectations will always use them for sure expectations will always use them for sure More

by WBOSE2

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Bill Lewin, Justin Brierly, Jason Lange

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Apr 12, 2022 -

Kerry of Florence responded

Hello, we are very happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit!

April 12, 2022

SALES VISIT - NEW

The deal went very smooth, no hassle from the sales group or the credit side or the credit side More

by KYLEGPATTON

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Bill Linton

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Apr 12, 2022 -

Kerry of Florence responded

Hello Kyle, thank you for your kind words and this wonderful review!

April 12, 2022

SERVICE VISIT

I’m very happy with Kerry. They are very diligent about service and making sure my needs are taken care of and expectations are met. They are very diligent about service and making sure my needs are taken care of and expectations are met. More

by BAUMANN.JOE

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jason Lange

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Apr 12, 2022 -

Kerry of Florence responded

Joe, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us!

Kerry of Florence

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