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Kerry of Florence

Florence, KY

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rated
1,900 Reviews

8053 Burlington Pike

Florence, KY

41042

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Showing 1,900 reviews

April 05, 2022

The dealership was like sitting outside while waiting on my car. Between the construction going on and no heat it was freezing. More

by ahelmer41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Porter
Apr 05, 2022 -

Kerry of Florence responded

Hello there, we appreciate you taking the time to leave us this feedback. As we are looking for ways to improve.

April 05, 2022

It was a great service … they fixed my issue & gave me a rental for the time being. More

by TYESHIACAVINESS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby reed , Shelby Reed
April 05, 2022

They did a great job on my oil change and tire rotation. My vehicle was serviced in a timely manner. More

by Ed C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Machuta
Apr 05, 2022 -

Kerry of Florence responded

Thank You for the kind comments about our team and this great review!

April 05, 2022

Jeremy & Justin was very helpful and worked very hard to find me a car that was adorable for me. Even after I bought the car, he was available to help with all my questions. More

by POPPHALEIGH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Hutton, Justin Brierly
Apr 05, 2022 -

Kerry of Florence responded

Thank You for the kind comments about our team and this great review! We hope you are enjoying your new ride!

April 05, 2022

Service personnel are awesome. Very courteous and extremely helpful. Explained in detail to help solve my issue. More

by MDA79871
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bongle
Apr 05, 2022 -

Kerry of Florence responded

Hello, thank you for your kind words and this wonderful review!

April 05, 2022

Pretty simple process, everyone was nice and accommodating. Fast service and bill seems fair thanks More

by amydianelay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natasha Carrara
Apr 05, 2022 -

amydianelay responded

Thanks

Apr 05, 2022 -

amydianelay responded

Thank you

April 05, 2022

They took my car for at the scheduled time. .Explained the problem and how to resolve More

by MDVOCKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't rember who.it was
Apr 05, 2022 -

Kerry of Florence responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

April 03, 2022

Great service! Only did what I asked them to. Did not push me to have anything else done. Just what I asked for. Very polite. Very knowledgeable. Coffee ho More

by TAWNIA.TRUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Caudill, Amy Bass
Apr 04, 2022 -

Kerry of Florence responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

April 02, 2022

Great service great reception and the cashier was so friendly. The service was timely it cost me a littler more but I had such a pleasant experience with oils retien More

by SHOP4FUNKAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Apr 04, 2022 -

Kerry of Florence responded

Hi, we really appreciate your positive review!

April 02, 2022

Great customer service. Also very happy with the shuttle service if needed. I will definitely go there again. More

by DORANBARBIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lange, Amy Bass
Apr 04, 2022 -

Kerry of Florence responded

Hello, thank you for your kind words and this wonderful review!

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