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Kerry of Florence

Florence, KY

4.4
1,899 Reviews

8053 Burlington Pike

Florence, KY

41042

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Showing 1,899 reviews

March 31, 2022

Good service but really did give the thorough answers I needed. Adviser was attentive but didn't relay info from mechanic More

by kkrreynolds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisha Hagedorn
Mar 31, 2022 -

Kerry of Florence responded

Thank you for taking the time to let us know how we did. We will use this feedback as an opportunity to improve.

March 31, 2022

Kerry helped me fix a recall and contacted Mazda to get an after warranty issue fixed at a fair price. My car is running and looking much better. They have great technicians and great customer service. More

by jonecaiah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Porter, Alisha Hagedorn, Katie Machuta, Lauren Caudill, Amy Bass
Mar 31, 2022 -

Kerry of Florence responded

Hi there, we are very happy to have provided you with such a positive experience!

March 31, 2022

Buying a new car is a very overwhelming experience & I am so appreciative that Justin, my salesperson, was so patient with my time frame. We all work very hard for our money, so making the decision to make a More

by PEGWINTERS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Brierly
Mar 31, 2022 -

Kerry of Florence responded

Thank You for the kind comments about our team and this great review! We hope you are enjoying your new Hyundai!

March 31, 2022

Everyone was very friendly and straightforward with information. I didn’t feel misled in any way. More

by Vicky.ellis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah Hutton
Mar 31, 2022 -

Vicky.ellis responded

Thanks

March 31, 2022

The service was great, had a car ready for me to use and my car was ready the next day as they said it would be More

by michaelbrms1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Linton, Shelby Reed
Apr 01, 2022 -

Kerry of Florence responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

March 31, 2022

Friendly service rep. Unfortunately they were unable to fix my issue and had to order a part for my 2022 car. One month old cat and already problems??? I hope I made the More

by JDT.714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bongle
Apr 01, 2022 -

Kerry of Florence responded

Please reach out to our service manager Joel when you have a moment to discuss this. Thanks, 85937181981

March 31, 2022

$1100 for brakes is ridiculous…. Not to mention when my husband called to schedule it we were told late April was the earliest for an appointment. That was ridiculous, so I called a More

by SB7183
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alisha Hagedorn
March 31, 2022

I felt valued as a customer and feel I received honest and dependable information from Kyle. He truly went above and beyond and was able to find the exact car I wanted! More

by GYMRATPEGGY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Neal. I purchased a Mazda CX-5 and love it!
Apr 01, 2022 -

Kerry of Florence responded

Hi, we are very happy we could provide you with a positive experience! Enjoy your new ride!

March 31, 2022

Staff was true to their word. Very friendly!called me when the ordered parts arrived. More

by Danrdebo
Recommend Dealer
Yes
Employees Worked With
Oliver Theissen, Stacey Walton
Apr 01, 2022 -

Kerry of Florence responded

Hi, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

March 31, 2022

The sales department was excellent and provided service after the sale excellent service after the sale Bill linton was my salesman. I will refer all of my friends. Thank you More

by GARRETDENT5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Linton
Apr 01, 2022 -

Kerry of Florence responded

Thank You for the kind comments about our team and this great review! We hope you are enjoying your new Hyundai!

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