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Kerry of Florence

Florence, KY

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rated
1,900 Reviews

8053 Burlington Pike

Florence, KY

41042

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Showing 1,900 reviews

March 31, 2022

Very friendly and very helpful in explaining the car. The dealership inside could have been better More

by TIMSCHNEIDER84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah Hutton, Justin Brierly, Leon Marshall, Jacob Cain
Apr 01, 2022 -

Kerry of Florence responded

Hi, thank you so much for your high rating.

March 31, 2022

I love the service and parts department. I asked parts if they could order the tires I wanted and a week later I got my new tires installed. Price was comparable to the other “discount tire” More

by TSUTTHOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick in Parts, Katie Machuta
Apr 01, 2022 -

Kerry of Florence responded

Hi, we are very happy we could provide you with a positive experience!

March 31, 2022

Service and quality was first rate. Fast and friendly. I would definitely buy here again. More

by BYOUNG29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lowe
Apr 01, 2022 -

Kerry of Florence responded

Thank You for this wonderful review! We hope you are enjoying your new Jeep, Stop by anytime for a Free car wash.

March 31, 2022

It was easy to make an appointment, service rep was very friendly and work was done quickly. More

by randy.franzoi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bongle
Apr 01, 2022 -

Kerry of Florence responded

Randy, We're glad everything was completed quickly and to your satisfaction! If you're ever in need of more help, please let us know!

March 31, 2022

Eric was very helpful with my concerns. I had a couple of Open Campaigns to have updated. Always have my Hyundai service at Kerry Hyundai in Florence. More

by Chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Shaw, Eric Bongle
Apr 01, 2022 -

Kerry of Florence responded

Hi there, we are very happy to have provided you with such a positive experience!

March 31, 2022

The sales department was excellent and provided service after the sale excellent service after the sale Bill linton was my salesman. I will refer all of my friends. Thank you More

by GARRETDENT5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Linton
Apr 01, 2022 -

Kerry of Florence responded

Thank You for the kind comments about our team and this great review! We hope you are enjoying your new Hyundai!

March 31, 2022

Staff was true to their word. Very friendly!called me when the ordered parts arrived. More

by Danrdebo
Recommend Dealer
Yes
Employees Worked With
Oliver Theissen, Stacey Walton
Apr 01, 2022 -

Kerry of Florence responded

Hi, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

March 31, 2022

I felt valued as a customer and feel I received honest and dependable information from Kyle. He truly went above and beyond and was able to find the exact car I wanted! More

by GYMRATPEGGY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Neal. I purchased a Mazda CX-5 and love it!
Apr 01, 2022 -

Kerry of Florence responded

Hi, we are very happy we could provide you with a positive experience! Enjoy your new ride!

March 31, 2022

$1100 for brakes is ridiculous…. Not to mention when my husband called to schedule it we were told late April was the earliest for an appointment. That was ridiculous, so I called a More

by SB7183
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alisha Hagedorn
Mar 31, 2022 -

Kerry of Florence responded

Hello, can you please send me your contact information? Thank You

March 31, 2022

Friendly service rep. Unfortunately they were unable to fix my issue and had to order a part for my 2022 car. One month old cat and already problems??? I hope I made the More

by JDT.714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bongle
Apr 01, 2022 -

Kerry of Florence responded

Please reach out to our service manager Joel when you have a moment to discuss this. Thanks, 85937181981

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