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Kerry of Florence

Florence, KY

not yet
rated
1,900 Reviews

8053 Burlington Pike

Florence, KY

41042

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Showing 1,900 reviews

March 31, 2022

The service was great, had a car ready for me to use and my car was ready the next day as they said it would be More

by michaelbrms1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Linton, Shelby Reed
Apr 01, 2022 -

Kerry of Florence responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

March 31, 2022

Everyone was very friendly and straightforward with information. I didn’t feel misled in any way. More

by Vicky.ellis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah Hutton
Mar 31, 2022 -

Vicky.ellis responded

Thanks

March 31, 2022

Buying a new car is a very overwhelming experience & I am so appreciative that Justin, my salesperson, was so patient with my time frame. We all work very hard for our money, so making the decision to make a More

by PEGWINTERS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Brierly
Mar 31, 2022 -

Kerry of Florence responded

Thank You for the kind comments about our team and this great review! We hope you are enjoying your new Hyundai!

March 31, 2022

Kerry helped me fix a recall and contacted Mazda to get an after warranty issue fixed at a fair price. My car is running and looking much better. They have great technicians and great customer service. More

by jonecaiah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Porter, Alisha Hagedorn, Katie Machuta, Lauren Caudill, Amy Bass
Mar 31, 2022 -

Kerry of Florence responded

Hi there, we are very happy to have provided you with such a positive experience!

March 31, 2022

Good service but really did give the thorough answers I needed. Adviser was attentive but didn't relay info from mechanic More

by kkrreynolds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisha Hagedorn
Mar 31, 2022 -

Kerry of Florence responded

Thank you for taking the time to let us know how we did. We will use this feedback as an opportunity to improve.

March 31, 2022

The Lady who answered the phone for scheduling was horrible, everything else was great , honestly More

by STACIEBROWN4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Reed
Mar 31, 2022 -

Kerry of Florence responded

Thank you for taking the time to let us know how we did. We will use this feedback as an opportunity to improve.

March 30, 2022

Got my car in and out fast fixed my hood latch that had a recall and ordered headlights that was on a recall also More

by ROBBY3488
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bongle
Mar 31, 2022 -

Kerry of Florence responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

March 30, 2022

Got an appointment in December to fix a back door that wasn’t opening. They gave me the appointment for March 28, 2022. When I got there they fixed another recall I had and almost 2 hours later, told me More

by sueperki
Recommend Dealer
No
Employees Worked With
I don’t know her name
March 30, 2022

We had a great experience. Scotty and Elijah made the process very easy to navigate. More

by SHANNONSUPE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotty and Elijah
Mar 31, 2022 -

Kerry of Florence responded

Hi, thanks for your praise and kind comments about our team.

March 30, 2022

Customer service was great. Sam was the guy that I was dealing with he gave me the best advice and recommendations. Being a woman he broke everything down to me showed what wa More

by DBDPRICE
Recommend Dealer
Yes
Employees Worked With
Joel Vossmeyer, Amy Bass
Mar 31, 2022 -

Kerry of Florence responded

Hi, thanks for your praise and kind comments about our team. We sincerely value your business and look forward to your next visit!

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