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Kerry of Florence

Florence, KY

4.4
1,899 Reviews

8053 Burlington Pike

Florence, KY

41042

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Showing 1,899 reviews

March 27, 2022

Everyone was very friendly and helpful, just wish the detailing fee was optional or included in the shown price to give a better idea as to what you are going to spend. More

by Rob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Harrison
Mar 28, 2022 -

Kerry of Florence responded

Hi, thank you so much for the positive review and feedback.

March 27, 2022

Always timely and efficient. The service department at Kerry VW is friendly, welcoming, and knowledgeable. More

by megan92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natasha
Mar 28, 2022 -

Kerry of Florence responded

Wow, we're glad you had such a wonderful experience with us! Thank You for this great review, Megan!

March 27, 2022

Courteous and helpful. Completed service in time promised. Took longer than expected to make the appointment. Performed items requested and didn’t try to add-on items More

by RICHJOANMC
Recommend Dealer
Yes
Employees Worked With
Eric Bongle
Mar 28, 2022 -

Kerry of Florence responded

Hello, thank you for sharing your positive experience! We're looking forward to your next visit with us!

March 27, 2022

Great friendly service! ! The service was quick and the gentleman at the desk knowledgeable. Thank you!! More

by JULIAPR3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bongle
Mar 28, 2022 -

Kerry of Florence responded

Hello, We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!

March 27, 2022

Every time I have ever come in, I have always been greeted by friendly and helpful staff. More

by MISSY41042
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisha Hagedorn, Katie Machuta, Sam Hall
Mar 28, 2022 -

Kerry of Florence responded

Hello, we're glad to hear you enjoyed your visit. Until the next time we meet, take care!

March 27, 2022

Service department has always done a good job of communicating issues and letting me know of any things that come up during the maintenance schedule. They give me the estimates before the work is do More

by CTURNERPAINTBALLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lange
Mar 28, 2022 -

Kerry of Florence responded

Hello, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

March 27, 2022

I was overly satisfied with how friendly and quick the service was. I didn’t expect car service to be such an enjoyable experience. Thank you for the help! More

by LAMOORE117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Hall
Mar 28, 2022 -

Kerry of Florence responded

We appreciate your positive review about your recent experience with us!

March 27, 2022

Good Service and very knowledgeable associates. Great experience had by me and my whole family. More

by CHASMCMILLAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Hatfield
Mar 28, 2022 -

Kerry of Florence responded

Hello, thank you for sharing your positive experience! Enjoy your new ride!

March 27, 2022

Long wait time. Communication was not good.way too long to make an appointment and then.no parts. More

by LOWILSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Katie Machuta
Mar 28, 2022 -

Kerry of Florence responded

We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please give our service manager Joel a call at 859-371-8191 so we can work towards a solution. Thank you and have a great day.

March 26, 2022

Kerry Nissan and the people there have always taken care of me through thick and thin. God bless ❤️ More

by Tatejh1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Adams, Eythan Combs
Mar 28, 2022 -

Kerry of Florence responded

Hello, thank you for your kind words and this wonderful review! We're looking forward to your next visit with us!

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