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Kerry of Florence

Florence, KY

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rated
1,900 Reviews

8053 Burlington Pike

Florence, KY

41042

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Showing 1,900 reviews

March 24, 2022

Repair was done in a time manner, which was greatly appreciated. Thanks Guys your the best More

by DENISEPASTORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Vossmeyer, Jason Lange, Alisha Hagedorn, Katie Machuta, Sam Hall, Shelby Reed
Mar 25, 2022 -

Kerry of Florence responded

Thank you Denise for taking the time to let us know how we did. We hope you have a great day!

March 24, 2022

Service agent(f) was very helpful and tried to give the best srevice for the lowest cost. More

by jscarr54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Caudill
Mar 25, 2022 -

Kerry of Florence responded

Hi there, we are very happy to have provided you with such a positive experience!

March 23, 2022

It took 6 days before I ever even got a loaner car for warranty work. When I picked up the car it had 249 mi more than when I dropped it off. There were large shoe prints on both the driver side floor mat More

by KD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amy Bass
Mar 24, 2022 -

Kerry of Florence responded

Can you please send us your information, so we can look into this and have our service manager reach out?

Mar 31, 2022 -

Kerry of Florence responded

Can you please send us your information, so we can look into this and have our service manager reach out?

March 23, 2022

Very friendly. Did try to get me buy something I didn't need but overall ok More

by DAWNDAEDESS22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Hatfield
Mar 24, 2022 -

Kerry of Florence responded

Hi there, thank you; we appreciate your feedback!

March 23, 2022

The front check in is very nice. The alway letvyou know if anything wrong. The lady at the check out is so sweet. Over all great service. More

by ADAMNEVIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisha Hagedorn
Mar 24, 2022 -

Kerry of Florence responded

Hello, thank you for sharing your positive experience!

March 23, 2022

I came in on a friday, didn’t call ahead, just walked in and explained my situation with my car. the service advisor took really good care of and dealt with me having a full on break down. I feel that every More

by Sabrina Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
stacey, Alisha Hagedorn, Katie Machuta, Sam Hall
Mar 24, 2022 -

Kerry of Florence responded

Wow, we're glad you had such a wonderful experience with us! We sincerely value your business and look forward to your next visit!

March 23, 2022

Only Nissan dealership that my car will visit staff is very friendly and knowledgeable this dealership will get my my business More

by BIGDADDYOFTHREE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lange, Alisha Hagedorn, Sam Hall
Mar 24, 2022 -

Kerry of Florence responded

Hi, thanks for your praise and kind comments about our team.

March 23, 2022

Very friendly personnel, comfortable and clean waiting area. Prompt and excellent service. Love doing business with Kerry Nissan and love my Nissan Platinum Rogue. More

by PSIM2849412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch? Don’t know his last name, but he is a great representative for Kerry Nissan. Just a super nice guy., Brent Adams, Bill Lewin, Greg Adams, Alisha Hagedorn, Katie Machuta
Mar 24, 2022 -

Kerry of Florence responded

Hi, thanks for your praise and kind comments about our team.

March 23, 2022

Never had a bad experience when I brought my car in for service. Employees as the service desk are courteous. More

by jkayiatos
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lauren Caudill
Mar 24, 2022 -

Kerry of Florence responded

Hi, thank you so much for the positive review!

March 23, 2022

Upfront and transparent as to the services this dealership provides. Professionalism defines Kerry Nissan of Florence KY. More

by DARIKUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisha Hagedorn, Katie Machuta, Sam Hall
Mar 24, 2022 -

Kerry of Florence responded

Hi, thank you so much for the positive review!

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