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Kerry of Florence

Florence, KY

4.4
1,899 Reviews

8053 Burlington Pike

Florence, KY

41042

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Showing 1,899 reviews

March 22, 2022

Overall the dealership was clean and quiet. The associates were nice but not particularly helpful with information. I didn’t really know where to go and stood there for quite some time while as More

by jnv38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisha Hagedorn
March 22, 2022

I waited 2 1/2 hours just for an oil change. One guy went to lunch and everybody else gave up I guess More

by ANGELA.DYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Hall
Mar 24, 2022 -

Kerry of Florence responded

Angela, Our service Manager did reach out to address this situation. Please give him a call back at 859-371-8191, Joel. Thanks!

March 22, 2022

We had great service at Kerry Nissan. The staff was very helpful and friendly. Our service rep, Sam, kept us informed and up to date on status of service. Will definitely continue to h More

by huntdvd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Hall
Mar 22, 2022 -

Kerry of Florence responded

Thank You for this great review!

March 22, 2022

Kerry Hyundai services both of my vehicles. Eric in the service department is extremely helpful and accommodating! More

by CarolW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bongle
Mar 22, 2022 -

Kerry of Florence responded

Thank You Carol for your kind comments about our team!

March 22, 2022

Quick, great customer service and good response on what's going on with any service needed More

by MARTINCANDICE313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Hall
Mar 24, 2022 -

Kerry of Florence responded

Hi, thank you so much for the positive review!

March 22, 2022

Everything that I wanted done was done in a timely fashion. Everyone was very friendly and helpful. More

by HOWARDS1
Customer Service
Recommend Dealer
Yes
Employees Worked With
Amy Bass
Mar 24, 2022 -

Kerry of Florence responded

Hi, thank you so much for the positive review and kind comments.

March 22, 2022

Exceptional Friendly and courteous service . I . Would highly recommend.Volkswagen Service department of Florence Ky More

by johnnehezjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Bass
Mar 24, 2022 -

Kerry of Florence responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 21, 2022

I was delighted to find out that there was a warranty add to the vechile I bought. They were great and im very happy with my purchase. More

by BHB3273
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisha, Alisha Hagedorn
Mar 21, 2022 -

Kerry of Florence responded

Thank You for the kind comments about our team and this great review! We hope you are enjoying your new jeep!

March 21, 2022

The service department at Kerry Hyundai exceeded my expectations with their exceptional customer service technical expertise. More

by Gkcunningham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Vossmeyer, Alyssa Porter, Eric Bongle, Jason Lange, Alisha Hagedorn, Katie Machuta, Sam Hall, Shelby Reed, Lauren Caudill, Amy Bass
Mar 22, 2022 -

Kerry of Florence responded

Thank You for this wonderful review!

March 21, 2022

Always kind and friendly, and take the time to answer any questions my wife or I have. More

by hcbressert79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Reed
Mar 22, 2022 -

Kerry of Florence responded

Thank You for your feedback and this review!

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