Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Kerry of Florence

Florence, KY

Overview
Reviews
Vehicles
4.4
1,899 Reviews
Call Dealership (859) 371-8191
View Awards

8053 Burlington Pike

Florence, KY

41042

Directions

By Type

Showing 1,899 reviews

March 17, 2022

I was taken care of in a prompt and courteous manner. Everyone I came in contact with was very nice. More

by WHITING0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Machuta
Report | Print
Mar 18, 2022 -

Kerry of Florence responded

Hello, thank you for your kind words and this wonderful review!

March 17, 2022

Explained what was wrong. Serviced the car quickly, I was done in alittle under 2 hours for brakes and a 43000 mile service done More

by Coreyzelensky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lange
Report | Print
Mar 18, 2022 -

Kerry of Florence responded

Hello, we're glad to hear you enjoyed your visit.

March 17, 2022

experience was good. dropped car off and was given a realistic time to pick up. More

by BENRECHTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dont remember
Report | Print
Mar 18, 2022 -

Kerry of Florence responded

Ben, thank you so much for the positive review!

March 17, 2022

Thorough inspection with quality parts and service! You have added years to our Tucson and we appreciate everything! More

by Jetrowekamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Porter
Report | Print
Mar 18, 2022 -

Kerry of Florence responded

Hello, thank you for sharing your positive experience! We sincerely value your business and look forward to your next visit!

March 17, 2022

They were fasts and everyone was very nice and curious to me. Everything was done in a timely manner More

by Bkaycochran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lewin, Lauren Caudill
Report | Print
Mar 18, 2022 -

Kerry of Florence responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

March 17, 2022

I have been going to this dealership and have always been treated right. Will continue going for assistance long I own a Nissan vehicle. More

by ROVILCLARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Vossmeyer, Alyssa Porter, Eric Bongle, Jason Lange, Alisha Hagedorn, Katie Machuta, Sam Hall, Shelby Reed, Lauren Caudill, Amy Bass
Report | Print
Mar 18, 2022 -

Kerry of Florence responded

Hi, thanks for your praise and kind comments about our team. We sincerely value your business and look forward to your next visit!

March 17, 2022

Very efficient, friendly staff, clean, reasonable priced and they always take good care of my vehicles! More

by fsturgis75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Bass
Report | Print
Mar 18, 2022 -

Kerry of Florence responded

Hi, we are very happy we could provide you with a positive experience!

March 17, 2022

Paid $330 to get my ecm updated. Simple update, then was quoted over $2500 for recommended maintenance. Don’t plan on ever spending money here again. More

by MESSMOREJACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Hall
Report | Print
Mar 18, 2022 -

Kerry of Florence responded

Thank you for your feedback, the ECM update was a very fair price for an 8yr 100k +vehicle, in terms of other services recommended we have to inspect every vehicle that comes through our shop and provide, failed inspection items, caution inspected items, and passed items. It is ultimately your decision whether you decide to let us repair or not but giving us a 2-star review seems very unfair.

March 17, 2022

Counter tech was great very much helpful great guy whole Kerry volkswagen team is great More

by GREGORYBLACK330
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shelby Reed
Report | Print
Mar 18, 2022 -

Kerry of Florence responded

Hi, thanks for your praise and kind comments about our team.

March 16, 2022

Easy scheduling. Right on time. Bingdy Bangdy Boom. Staff was polite and informative. Coupon accepted, Thanks. More

by JESTER5
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Lange
Report | Print
Mar 18, 2022 -

Kerry of Florence responded

Hi, thanks for your praise and kind comments about our team. We sincerely value your business and look forward to your next visit!

1
...
117
118
119
...
190