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Kerry of Florence
Florence, KY
1,899 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Verified Customer
March 04, 2022
Bill at Genesis was friendly and cared about our needs. Billy was also very cordial with me and my family. Overall, great experience and felt that I was taken care of! Billy was also very cordial with me and my family. Overall, great experience and felt that I was taken care of! More
by JCBS99
Employees Worked With
Bill Lewin, Bill Linton
March 04, 2022
I took my 2019 Jetta in for a check engine light. It's still under warranty. I got it back 2 hours later and was greeted with the smell of coolant. And discovered a hose hadn't been reconnected. I re It's still under warranty. I got it back 2 hours later and was greeted with the smell of coolant. And discovered a hose hadn't been reconnected. I reconnected it and left. Very sloppy work. Everything was dripping with coolant. Not happy. More
by PETE6268
Employees Worked With
Shelby Reed
March 03, 2022
Excellent customer service and always pleased with repairs. A challenge to get someone on the phone at times to schedule, but I assume that's because they stay busy. repairs. A challenge to get someone on the phone at times to schedule, but I assume that's because they stay busy. More
by EKSTET07
Employees Worked With
Shelby Reed
February 27, 2022
I bring my car only the Kerry of Florence for all my maintenance needs, top notch. maintenance needs, top notch. More
by DEHOFF0
Employees Worked With
Joel Vossmeyer, Alyssa Porter, Eric Bongle, Jason Lange, Alisha Hagedorn, Katie Machuta, Sam Hall, Shelby Reed, Lauren Caudill, Amy Bass
