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Kerry of Florence

Florence, KY

4.4
1,899 Reviews

8053 Burlington Pike

Florence, KY

41042

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Showing 1,899 reviews

February 16, 2022

The service tech was great but the continuous text messages about filling out this survey is awful. More

by Ryandb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joel Vossmeyer, Alyssa Porter, Eric Bongle, Jason Lange, Alisha Hagedorn, Katie Machuta, Sam Hall, Shelby Reed
February 16, 2022

Always a great experience wish I remembered the name of the dude who sold me my 2020 Kona Because I'm lookin in the very near future to be buying a new one I'm looking for either a blue or orange one with More

by Rclark0129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Stoeckle, Alyssa Porter, Natasha Carrara
February 16, 2022

Kerry of Florence does the maintenance on my vehicles, and has always done a fantastic job. I have recommended Kerry to my friends and family. More

by THALL2112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisha Hagedorn, Katie Machuta
Feb 18, 2022 -

Kerry of Florence responded

Hello, thank you for sharing your positive experience!

February 16, 2022

I came in for a recall on my Altima. I had a coupon for free oil change.I presented to service person.I went to waiting area and she came out to area and told me it was expired..I got rec More

by badmittion1
Recommend Dealer
No
Employees Worked With
Do not know any names
February 15, 2022

Large selection of vehicles to choose from close to downtown knowledgeable staff nice clean professional More

by nolanmann1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lange
Feb 15, 2022 -

nolanmann1 responded

Good location

February 15, 2022

I would have rated higher, but after my routine oil change/rotation, I expected my fluid levels to be topped off. However, I quickly discovered the next day (during winter weather) that my washer flui More

by Blewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Feb 16, 2022 -

Kerry of Florence responded

Thank You for your feedback, I do apologize. Are you available to swing back by for us to top it off?

Feb 16, 2022 -

Blewis responded

No need. I did it. I'm sure they be more attentive next time.

February 15, 2022

Servicing was done as told by service manager. Conscientious service staff resulted in a convenient efficient and timely servicing event for my first on the new Mazda. Very happy with the results More

by ALLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Porter, Eric Bongle, Jason Lange, Shelby Reed
Feb 16, 2022 -

Kerry of Florence responded

Thank You for this great review!

February 14, 2022

Associates are always friendly and very helpful when I bring the car in for service. More

by NA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Hutton
Feb 16, 2022 -

Kerry of Florence responded

Thank You for this great review!

February 13, 2022

Dealt with Eric on my entry to service area. Friendly greeting. Was told how long service would be. Delivered on time. Would recommend dealership to my friends More

by rbedner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bongle, Alisha Hagedorn
Feb 14, 2022 -

Kerry of Florence responded

Hello, thank you for your kind words and this wonderful review! We're looking forward to your next visit with us!

February 13, 2022

Awesome service! I would definitely bring my car back again for any thing that it would need More

by TERRYWILSON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Wuest
Feb 14, 2022 -

Kerry of Florence responded

Hi there, we are very happy to have provided you with such a positive experience!

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