Back

Kerry of Florence

Florence, KY

4.4
1,899 Reviews

8053 Burlington Pike

Florence, KY

41042

Directions

By Type

Showing 1,899 reviews

February 13, 2022

I have been coming here for years and every time I am greeted and treated by friendly people and the service is excellent a More

by natalie_florence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bongle
Feb 14, 2022 -

Kerry of Florence responded

Hi there, we are very happy to have provided you with such a positive experience!

February 13, 2022

Service department is very friendly, especially Amy. She takes time to explain what is wron and what needs to happen. She’s very prompt to return phone calls. She deserves a pay increase for the outstandin More

by RYANEWILLETTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy, Joel Vossmeyer, Bill Lewin, Alyssa Porter, Eric Bongle, Jason Lange, Alisha Hagedorn, Katie Machuta, Sam Hall, Shelby Reed
Feb 14, 2022 -

Kerry of Florence responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 13, 2022

A great place with great people and terrific service! Thanks for the quick, awesome service. More

by JAMES.SCHMIDT1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisha Hagedorn
Feb 14, 2022 -

Kerry of Florence responded

Hi there, we are very happy to have provided you with such a positive experience!

February 13, 2022

My car needed repair and They helped me with getting my car repaired, great service .thanks More

by joelflores044
Recommend Dealer
Yes
Employees Worked With
Katie Machuta
Feb 14, 2022 -

Kerry of Florence responded

Hello there, we appreciate you taking the time to leave us this feedback.

February 12, 2022

Service was fast and efficient. Made my appointment on Line which was nice. Personnel always friendly . This is my second Murano snd I always take them to Kerry Nissan . More

by BAILEY4000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisha Hagedorn
Feb 14, 2022 -

Kerry of Florence responded

Hi, your wonderful feedback and rating mean a lot to us.

February 12, 2022

The service manager ably discussed my concern- a failing wheel bearing- and the diagnostic and repair process. He discussed the warranty and kept me abreast of the timeline. Happy with the quality of the re More

by jennifer.kasten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Reed
Feb 14, 2022 -

Kerry of Florence responded

Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!

February 12, 2022

Took care of everything and then some. Manager went way above what was needed to make sure I was given good service More

by Darwin.laury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lange
Feb 14, 2022 -

Kerry of Florence responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

February 12, 2022

Nice place. I get good service. The service representative keeps me informed about what's going on with my vehicle. More

by VVTEYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Hall
Feb 14, 2022 -

Kerry of Florence responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

February 11, 2022

Always friendly and helpful no matter what department you are working with, wouldn't go anywhere else! More

by PERRYJENNANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler York, Jason Lange
Feb 14, 2022 -

Kerry of Florence responded

Hello, thank you for your kind words and this wonderful review!

February 11, 2022

The customer service was outstanding. I was impressed that everyone was so nice. The pandemic has really gotten to everyone so I can fly off the handle, but nissan is gonna make it right. More

by STARYEYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Machuta
Feb 14, 2022 -

Kerry of Florence responded

Hello there, we appreciate you taking the time to leave us this feedback.

...
125
...