
Kerry of Florence
Florence, KY
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Service department is very friendly, especially Amy. She takes time to explain what is wron and what needs to happen. She’s very prompt to return phone calls. She deserves a pay increase for the outstandin takes time to explain what is wron and what needs to happen. She’s very prompt to return phone calls. She deserves a pay increase for the outstanding work with internal and external customers. The key too retaining business is service experience and because of her and the service team I will definitely return and recommend to others More
Service was fast and efficient. Made my appointment on Line which was nice. Personnel always friendly . This is my second Murano snd I always take them to Kerry Nissan . Line which was nice. Personnel always friendly . This is my second Murano snd I always take them to Kerry Nissan . More
The service manager ably discussed my concern- a failing wheel bearing- and the diagnostic and repair process. He discussed the warranty and kept me abreast of the timeline. Happy with the quality of the re wheel bearing- and the diagnostic and repair process. He discussed the warranty and kept me abreast of the timeline. Happy with the quality of the repair from the service technicians. More
The customer service was outstanding. I was impressed that everyone was so nice. The pandemic has really gotten to everyone so I can fly off the handle, but nissan is gonna make it right. that everyone was so nice. The pandemic has really gotten to everyone so I can fly off the handle, but nissan is gonna make it right. More