Kerry of Florence

After visiting several other dealerships, I have to say my salesman, Leon, and the manager ,Mitch, were the best. They were very polite and informative making my experience a very happy one. my salesman, Leon, and the manager ,Mitch, were the best. They were very polite and informative making my experience a very happy one. More

Very friendly people. Never have to wait too long to check in, clean and professional check in, clean and professional More

Very helpful, completed service on time and to my satisfaction. Employees displayed great customer service skills. satisfaction. Employees displayed great customer service skills. More

The staff was amazingly helpful. My only complaint is that it took awhile for the part to come in. But the people I dealt with at the dealership were the best that it took awhile for the part to come in. But the people I dealt with at the dealership were the best More

The service department was great. They got me in and out within an hour with my busy schedule within an hour with my busy schedule More

Stuff were very helpful. Listened to concerns and checked the car over to see if they could find the issue. Good service the car over to see if they could find the issue. Good service More

I have purchased or leased 3 Mazdas from this dealership and they have always taken good care of me and my vehicles. and they have always taken good care of me and my vehicles. More

Katie was very friendly, knowledgeable and courteous. Technicians diagnosed the problem and got it fixed. Great job!! Technicians diagnosed the problem and got it fixed. Great job!! More

I scheduled my Jetta to be checked out because the service engine light was on. I figured since I was having it serviced, I would also have them change the oil. It would be the second oil change. I service engine light was on. I figured since I was having it serviced, I would also have them change the oil. It would be the second oil change. I was told by my salesman that the first two oil changes were free. To my surprise, when I picked my car up from service, they charged me for the oil change and tire rotation which I didn’t even ask for. The service representative told me that because I had brought my car in earlier than the factory suggests, I was responsible for the cost. The total bill was over $100. Although the money is a loss, I am more frustrated with the fact that I was lied to. I’ve lost faith in the Florence Dealership and will not be returning. More

Great service with knowledgable and courteous staff. Service representative was super friendly and kept me updated on my car's service status. Best Nissan place around. Service representative was super friendly and kept me updated on my car's service status. Best Nissan place around. More