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Kerry of Florence

Florence, KY

4.4
1,899 Reviews

8053 Burlington Pike

Florence, KY

41042

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Showing 1,899 reviews

February 08, 2022

This was a warranty repair. I ended up not needing a loaner and forgot to call and let them know, they called me the next day to see if I still needed it or a ride to get it. Friendly staff and very eas More

by bcurry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I know there was one other person I spoke to, sorry I can’t remember the name but would also get 5 stars , Katie Machuta, Sam Hall
Feb 09, 2022 -

Kerry of Florence responded

Hi, we are very happy we could provide you with a positive experience!

February 08, 2022

Kerry Nissan was very helpful and respectful when we I went in to get my car serviced More

by STURNERUK24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisha Hagedorn
Feb 09, 2022 -

Kerry of Florence responded

Hello, we're glad to hear you enjoyed your visit. We sincerely value your business and look forward to your next visit!

February 08, 2022

I was able to drop my car off in the morning and they called within a few hours to let me know it was completed. There was a small billing issue but it was resolved within 5 minutes and they had me on my More

by KS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn’t work with anyone directly, only the cashier checking out at the end.
Feb 09, 2022 -

Kerry of Florence responded

Hi, we are very happy we could provide you with a positive experience!

February 07, 2022

The dealer has polite and courteous staff with a clean facility. I will return for future service. More

by Aaron.s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lange
Feb 09, 2022 -

Kerry of Florence responded

Aaron, We appreciate your positive review about your recent experience with us!

February 05, 2022

Did not have an appointment and they serviced vehicle right away service rep was great More

by MikeM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Hall
Feb 07, 2022 -

Kerry of Florence responded

Hello, thank you for sharing your positive experience!

Feb 07, 2022 -

MikeM responded

Could not have been happier with the service.

Feb 07, 2022 -

MikeM responded

No response

February 05, 2022

Representatives were very nice. Professional. Prompt. Facility is very clean. The service was explained to me when I was done. More

by PAMIJEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Porter
Feb 07, 2022 -

Kerry of Florence responded

Hello, thank you for your kind words and this wonderful review!

February 05, 2022

Working with Katie was great. My car was in the shop for almost 3 months and they were very responsive and helpful through the whole process More

by k_e_smith412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Machuta
Feb 07, 2022 -

Kerry of Florence responded

Hello, thank you for your kind words and this wonderful review!

February 05, 2022

Totally Professional, Awesome & Friendly Service Team at Kerry. You certainly won't find any Issues or Problems with this Kerry Nissan Dealership they spot on handle All their business. More

by Nissan Maximum Plat.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Machuta
Feb 07, 2022 -

Kerry of Florence responded

Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

February 05, 2022

I bought my Rogue brand new off the lot. Kerry Nissan has always taken care of me and any service issues I have had. I would buy another Nissan More

by Susie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lange
Feb 07, 2022 -

Kerry of Florence responded

Hi, thanks for your praise and kind comments about our team.

February 04, 2022

Everyone was welcoming and friendly. Very professional. Made you feel that they really wanted to do business with you More

by TANDOCSAND
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott - the manager, Oliver Theissen
Feb 04, 2022 -

Kerry of Florence responded

Thank You for this great review and kind comments about our team.

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