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Kerry of Florence

Florence, KY

4.4
1,899 Reviews

8053 Burlington Pike

Florence, KY

41042

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Showing 1,899 reviews

February 03, 2022

They went out of their way to find me the car I was looking for! More

by CJTOMS51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tylor York
Feb 04, 2022 -

Kerry of Florence responded

Thank You for this great review.

February 03, 2022

Friendly helpful staff. Answers any questions and offers guidance to help with purchase. Quick completion of paperwork. More

by ALUCAS47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Brierly
Feb 04, 2022 -

Kerry of Florence responded

Thank You for this great review and kind comments.

February 03, 2022

Timely, and are very thorough. Staff is very friendly and has good soft skills and professional. More

by kesharp12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisha Hagedorn
Feb 04, 2022 -

Kerry of Florence responded

Thank You for this great review.

February 03, 2022

Small but clean, they were prompt and was a nice staff. Waiting room could use a couple of nice round tables to work at during wait, drinks, vending machine maybe. Have been to other vw places that put More

by jennyx1216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Reed
Feb 04, 2022 -

Kerry of Florence responded

Thank You for your feedback as we are always looking for ways to improve.

February 03, 2022

Team did a great job with my new purchase He got me in and out quickly More

by SCOTT.CORNELIUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Harrison
Feb 04, 2022 -

Kerry of Florence responded

Thank You for this great review.

February 03, 2022

Once again my experience was stellar. Bill wasn't there when I got there, so Oliver got me started, set me up with a loaner car for a few hrs so I could continue with my plans for the day. Bill finished th More

by ILEANAWENDLING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Linton, Oliver Theissen
Feb 04, 2022 -

Kerry of Florence responded

Thank You for sharing your positive experience and for the kind comments about our team.

February 03, 2022

Trusted service from a great team. Fast and friendly. They even automatically fixed a recall item that I forgot to schedule. More

by KSPEED954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lange
Feb 04, 2022 -

Kerry of Florence responded

Thank You for this great review.

February 03, 2022

The folks at Kerry Nissan were friendly, helpful and honest. Glad I chose them and would highly recommend them. More

by Caldwellsd1973
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eythan Combs
February 03, 2022

Should have been handled much differently service guy when I called to make appointments did not want me wasting his time. My suggestion would be when some one called to schedule a recall repair they sho More

by tonyghk
Customer Service
Recommend Dealer
No
Employees Worked With
Not sure who took original call and scheduled appointment
February 03, 2022

Well pleased with the service and the time which it took for the service compleation More

by Na
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bongle
Feb 07, 2022 -

Kerry of Florence responded

Hi, thank you so much for the positive review!

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