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Kerry of Florence

Florence, KY

4.4
1,899 Reviews

8053 Burlington Pike

Florence, KY

41042

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Showing 1,899 reviews

January 31, 2022

Always helpful. The space is always nice and clean. The staff are knowledgeable, both sales and service. More

by megan92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natasha Carrara
Jan 31, 2022 -

Kerry of Florence responded

Hello, We're glad to hear you found our staff was so knowledgeable and helpful! We're looking forward to your next visit with us!

January 31, 2022

Stacie was a very good sales rep very nice knew his business very well. Katy I believe her name that I dealt with in the service area was very pleasant very helpful. And then Tracy my shuttle driver it More

by WESDORPPT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Walton
Jan 31, 2022 -

Kerry of Florence responded

Thank You for the kind comments about our team and this great review! We hope you are enjoying your new Nissan!!

January 31, 2022

They are always very helpful and friendly, easy to work with and service is always fast and efficient More

by Stefraab81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bongle
Jan 31, 2022 -

Kerry of Florence responded

Hello, thank you for your kind words and this wonderful review!

January 30, 2022

Very good service. Kind and timely. Young lady very good cking the details of my service. More

by Debra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jan 31, 2022 -

Kerry of Florence responded

Hi, thank you so much for the positive review!

January 30, 2022

My recall service visit was handled professionally and completed as expected. The coffee was good as well! More

by ED.GIBSONKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisha Hagedorn
Jan 31, 2022 -

Kerry of Florence responded

Hello, thank you for your kind words and this wonderful review!

January 30, 2022

Short and strait to the point yet very friendly. No stereotypical sales fluff. Good stuff More

by NAPOLI.THOMAS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Adams
Jan 31, 2022 -

Kerry of Florence responded

Thank You for this wonderful review! We hope you are enjoying your new Nissan, Stop by anytime for a Free car wash.

January 29, 2022

Eythan was very polite and helpful. He went out of his way to bring my new car to me as we had some difficulties but all worked out. I appreciate his kindness and helping me have a smooth purchase. More

by jstewart81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eythan Combs
Jan 29, 2022 -

Kerry of Florence responded

Thank You for the kind comments about our team and this great review! We hope you are enjoying your new ride!

January 29, 2022

Got me right in and they were all nice. Didnt take long to do the work and they respected the fact I had to wait. More

by JENEBASIA.39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Hall
Jan 29, 2022 -

Kerry of Florence responded

Hi, thanks for your praise and kind comments about our team. We are happy we were able to help you out.

January 29, 2022

2 hour wait , had to pay ,deal was free service, Got an email saying overdue. More

by frickch
Recommend Dealer
No
Employees Worked With
No one
January 29, 2022

They do a decent job however they lack customer service and small things. How did you just complete a transmission job on my car but didn’t check my tires and you had my car for a week. Seems like a no bra More

by Brooke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Katie Machuta, Sam Hall
Jan 29, 2022 -

Kerry of Florence responded

Brooke, we do apologize about your recent service visit with us. During the winter months, a simple drop in the temperature will make your tire light go off. It is very common. But we will take this feedback to improve for your next visit with us. Thank you.

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