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Kerry of Florence

Florence, KY

4.4
1,899 Reviews

8053 Burlington Pike

Florence, KY

41042

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Showing 1,899 reviews

January 27, 2022

Take ownership for information shared with customers, professional, knowledgeable, honest, polite, not a hard in your face selling strategy, followup is stellar, they listen to customer needs and match t More

by SMITHTWIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Adams, Michael Bowling
Jan 27, 2022 -

Kerry of Florence responded

Hello, thank you for sharing your positive experience and kind comments about our team!

January 27, 2022

I'm not one to write reviews. Matter of fact, this is my first and the reason for that is because I lost a bet to Michael Bowling. Me and my girlfriend had been to 5 or 6 dealerships and not one of them More

by EADBONGLE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Bowling
Jan 28, 2022 -

Kerry of Florence responded

Thank You so much for this great review!

January 27, 2022

This is a professional dealership with stellar customer service. The attention to detail is impeccable and the sales force doesn’t miss a beat. I highly recommend visiting the show room. More

by SMITHTWIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Adams, Michael Bowling
Jan 28, 2022 -

Kerry of Florence responded

Thank You for this great review!

January 27, 2022

The best service I have ever had. I am very happy with the sales people and the management Team More

by Tammy4uk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Machuta
Jan 28, 2022 -

Kerry of Florence responded

Thank You for this wonderful review!

January 27, 2022

Horrible visit. Went in for an oil change and tires balanced. First the oil light came on. Then the tire pressure light. Long story short… I was in a rental the next day that was dirty. My car wouldn’t More

by MCGOWAN7585
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shelby Reed
January 26, 2022

My I change was done quickly. The man at the counter was very polite and friendly. More

by darcoolfos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bongle
Jan 27, 2022 -

Kerry of Florence responded

Hello, thank you for your kind words and this wonderful review!

January 26, 2022

Nice people! I like being able to get an oil change without having to make an appointment. However very long wait times when I do have to make an appointment! More

by EH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t recall name
Jan 27, 2022 -

Kerry of Florence responded

Hello, You can schedule an appointment for an oil change online on our website. When you go to schedule, you will hit Hyundai Service Express. You will be able to make an appointment as early as the next day. I do apologize for the confusion and will address this with our staff. Thank You!

January 26, 2022

I have my oil changed there. Excellent service kind helpful friendly. I bring both my cars there More

by annettepoe55.ap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know his name wears glasses
Jan 27, 2022 -

Kerry of Florence responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

January 26, 2022

Professional, courtesy, completed in a timely manner. Would recommend to everyone. I have run out of words More

by piperfms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Person at front desk, Joel Vossmeyer
Jan 27, 2022 -

Kerry of Florence responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 26, 2022

Good job that's all for now See you next time for Good job that's all for now See you next time for service Have a great day More

by BRIAN@MAJORSUPPY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Vossmeyer, Alyssa Porter, Jason Lange, Katie Machuta, Sam Hall, Shelby Reed
Jan 27, 2022 -

Kerry of Florence responded

Hi there, we are very happy to have provided you with such a positive experience!

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