
Kerry of Florence
Florence, KY
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Take ownership for information shared with customers, professional, knowledgeable, honest, polite, not a hard in your face selling strategy, followup is stellar, they listen to customer needs and match t professional, knowledgeable, honest, polite, not a hard in your face selling strategy, followup is stellar, they listen to customer needs and match the selling strategy to the need, they do not oversell, accommodating, good maintenance department. More
I'm not one to write reviews. Matter of fact, this is my first and the reason for that is because I lost a bet to Michael Bowling. Me and my girlfriend had been to 5 or 6 dealerships and not one of them first and the reason for that is because I lost a bet to Michael Bowling. Me and my girlfriend had been to 5 or 6 dealerships and not one of them actually listened to me or my girlfriend as far as what we liked, wanted or needed in a vehicle. They tried shoving us into vehicles that we didn't even like and then got mad when we said no. So after lunch we decided we would drive through the lot and see what Kerry had for sale. As we were looking behind the building at a black Ford Explorer we heI'mar someone yell,"HEY. HEY THERE!! GUESS WHAT FOLKS?!?! TODAY IS YOUR LUCKY DAY!!!" We were kinda shocked because we didn't know what was going on. HE said it again,"TODAY IS YOUR LUCKY DAY FOLKS!!" So we laugh and say why? His response," Because you ran into me and let me tell ya'll... Im in the mood to give away a vehicle today!!! My thoughts "Great here we go again." Next he says, how about this folks. If this isn't the smoothest, fastest, easiest and best experience you two ever had purchasing a vehicle, I'll buy lunch for both of you. Not much to think about there if you ask me. That's a Free lunch for sure. Well, needless to say here I am, hungry and writing a review. Thanks Michael!!!!! Well be back when our daughter is ready for hers. More
This is a professional dealership with stellar customer service. The attention to detail is impeccable and the sales force doesn’t miss a beat. I highly recommend visiting the show room. service. The attention to detail is impeccable and the sales force doesn’t miss a beat. I highly recommend visiting the show room. More
Horrible visit. Went in for an oil change and tires balanced. First the oil light came on. Then the tire pressure light. Long story short… I was in a rental the next day that was dirty. My car wouldn’t balanced. First the oil light came on. Then the tire pressure light. Long story short… I was in a rental the next day that was dirty. My car wouldn’t go over 15mph. Reached out to the dealership multiple times with no response back. More
Nice people! I like being able to get an oil change without having to make an appointment. However very long wait times when I do have to make an appointment! without having to make an appointment. However very long wait times when I do have to make an appointment! More
Good job that's all for now See you next time for Good job that's all for now See you next time for service Have a great day Good job that's all for now See you next time for service Have a great day More