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Kerry of Florence

Florence, KY

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rated
1,900 Reviews

8053 Burlington Pike

Florence, KY

41042

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Showing 1,900 reviews

January 26, 2022

Professional, courtesy, completed in a timely manner. Would recommend to everyone. I have run out of words More

by piperfms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Person at front desk, Joel Vossmeyer
Jan 27, 2022 -

Kerry of Florence responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 26, 2022

I have my oil changed there. Excellent service kind helpful friendly. I bring both my cars there More

by annettepoe55.ap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know his name wears glasses
Jan 27, 2022 -

Kerry of Florence responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

January 26, 2022

Nice people! I like being able to get an oil change without having to make an appointment. However very long wait times when I do have to make an appointment! More

by EH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t recall name
Jan 27, 2022 -

Kerry of Florence responded

Hello, You can schedule an appointment for an oil change online on our website. When you go to schedule, you will hit Hyundai Service Express. You will be able to make an appointment as early as the next day. I do apologize for the confusion and will address this with our staff. Thank You!

January 26, 2022

My I change was done quickly. The man at the counter was very polite and friendly. More

by darcoolfos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bongle
Jan 27, 2022 -

Kerry of Florence responded

Hello, thank you for your kind words and this wonderful review!

January 25, 2022

Kerry Nissan made buying a new car a breeze. The salesman Stacey wasn’t pushy at all and was very helpful as was the finance manager. In no time at all I left with an awesome car at a price and payment I was More

by TOMJ.RILEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Wilson, Stacey Walton
Jan 27, 2022 -

Kerry of Florence responded

Thank You for this wonderful review! We hope you are enjoying your new Nissan.

January 25, 2022

I am proud to say that I have either leased or purchased 6 Volkswagen's from those dealership. I have had good interaction with staff from sales to service. More

by A.SMITH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Branch, Alisha Hagedorn
Jan 27, 2022 -

Kerry of Florence responded

Thank You for this wonderful review! We hope you are enjoying your new VW, Stop by anytime for a Free car wash.

January 25, 2022

Don't know what they are doing didn't perform all tasks too 6 months longer then quoted the first time almost 2 months longer the second time More

by JCAR121986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember his name
Jan 27, 2022 -

Kerry of Florence responded

We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please give our service manager Steve a call at 859-371-8191 so we can work towards a solution. Thank you and have a great day.

January 25, 2022

Great Customer service along with great service! Feel welcomed on every visit, would definitely recommend! More

by eopjr10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lange
Jan 25, 2022 -

Kerry of Florence responded

Thank You for this great review!

January 24, 2022

Katie and the whole Kerry Nissan service team was awesome as always! Kerry Nissan’s Service Team is the Best! More

by EWINGWILLDERII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Machuta
Jan 25, 2022 -

Kerry of Florence responded

Hello, we're glad to hear you enjoyed your visit.

January 24, 2022

Sales people are friendly and helpful service department very knowledgeable and explain any problems that you may have More

by Pigeonten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Hall
Jan 25, 2022 -

Kerry of Florence responded

Hello, thank you for your kind words and this wonderful review! We're glad to hear you enjoyed your visit.

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