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Kerry of Florence

Florence, KY

4.4
1,899 Reviews

8053 Burlington Pike

Florence, KY

41042

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Showing 1,899 reviews

January 24, 2022

Absolutely ridiculous and misleading. Get to check out and only find that there is a 6% surcharge on my total ticket… What the heck!?!? Just what I would expect from a dealership. Hidden fees that I was n More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Bongle, Katie Machuta
January 24, 2022

Everytime I go the service is outstanding, Eric knows me by my name when I enter the building. More

by ANNKNOCHELMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bongle
Jan 24, 2022 -

Kerry of Florence responded

Thank You Ann for this great review!

January 24, 2022

Jason was super helpful, made sure I understood everything going on with my car. I will definitely work with him in the future. More

by Tanman6961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lange
Jan 24, 2022 -

Kerry of Florence responded

Thank You for this great review!

Jan 24, 2022 -

Tanman6961 responded

No problem, please make sure Jason knows he was appreciated!

January 24, 2022

Sales people are friendly and helpful service department very knowledgeable and explain any problems that you may have More

by Pigeonten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Hall
Jan 25, 2022 -

Kerry of Florence responded

Hello, thank you for your kind words and this wonderful review! We're glad to hear you enjoyed your visit.

January 24, 2022

Katie and the whole Kerry Nissan service team was awesome as always! Kerry Nissan’s Service Team is the Best! More

by EWINGWILLDERII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Machuta
Jan 25, 2022 -

Kerry of Florence responded

Hello, we're glad to hear you enjoyed your visit.

January 23, 2022

I have all my device done at Kerry Nissan. This is my third Nissan and I plan on buying my vehicle from them. The service men and women from start to finish is A+! I would also like to give kudos to th More

by mindy.parks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bongle, Jason Lange
Jan 24, 2022 -

Kerry of Florence responded

Wow Mindy, it's experiences like yours that really keep us motivated! Thank you for taking the time to let us know how we did. We hope you have a great day!

January 22, 2022

Our car had the engine blow. They worked with our Warranty company to get it replaced for us. Alyssa kept in contact with me and updated on everything happening with repairs. More

by r_mckittrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Porter
Jan 24, 2022 -

Kerry of Florence responded

Hi there! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

January 22, 2022

Overall experience was good. Shortage of service department employees impacted how long I had to wait for an appointment. Was not happy about that. Issues I have with the Venue were addressed and it More

by janieathome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bongle
Jan 24, 2022 -

Kerry of Florence responded

Hello, we really appreciate your feedback, as we are always looking for ways to improve!

January 22, 2022

Called me about issues and quoted price for fix. Able to leave car over the holidays. More

by dinseyreadk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bongle
Jan 24, 2022 -

Kerry of Florence responded

Hi, thank you so much for the positive review!

January 21, 2022

They were quick and through. I was very happy with the service. I will continue taking my car there! More

by Bhales0001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure
Jan 21, 2022 -

Kerry of Florence responded

Thank You for this wonderful review!

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