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Kerry of Florence

Overview Reviews (1,899) Inventory (327)

Kerry of Florence

Name: Kerry of Florence
Address: 8053 Burlington Pike, Florence, KY, 41042, US
Telephone: (859) 371-8191
Rating: 4.4

4.4

1,899 Reviews

8053 Burlington Pike, Florence, Kentucky 41042

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Sales: (859) 371-8191

Service: (859) 371-8191

Parts: (859) 371-8191

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Kerry of Florence

Florence, KY

Overview

Reviews

Vehicles

4.4

1,899 Reviews

Call Dealership (859) 371-8191

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8053 Burlington Pike

Florence, KY

41042

Directions

4.4

1,899 Reviews

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View 6 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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View 6 Awards

Overview Reviews (1,899) Inventory (327)

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Sales: (859) 371-8191

Service: (859) 371-8191

Parts: (859) 371-8191

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Showing 1,899 reviews

January 24, 2022

SERVICE VISIT

Absolutely ridiculous and misleading. Get to check out and only find that there is a 6% surcharge on my total ticket… What the heck!?!? Just what I would expect from a dealership. Hidden fees that I was n and only find that there is a 6% surcharge on my total ticket… What the heck!?!? Just what I would expect from a dealership. Hidden fees that I was never told about. More

by Rick

Verified Customer

Customer Service

Quality Of Work

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Price

Recommend Dealer

Employees Worked With

Eric Bongle, Katie Machuta

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January 24, 2022

SERVICE VISIT

Everytime I go the service is outstanding, Eric knows me by my name when I enter the building. by my name when I enter the building. More

by ANNKNOCHELMANN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Eric Bongle

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Jan 24, 2022 -

Kerry of Florence responded

Thank You Ann for this great review!

January 24, 2022

SERVICE VISIT

Jason was super helpful, made sure I understood everything going on with my car. I will definitely work with him in the future. everything going on with my car. I will definitely work with him in the future. More

by Tanman6961

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jason Lange

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Jan 24, 2022 -

Kerry of Florence responded

Thank You for this great review!

Jan 24, 2022 -

Tanman6961 responded

No problem, please make sure Jason knows he was appreciated!

January 24, 2022

SERVICE VISIT

Sales people are friendly and helpful service department very knowledgeable and explain any problems that you may have very knowledgeable and explain any problems that you may have More

by Pigeonten

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Sam Hall

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Jan 25, 2022 -

Kerry of Florence responded

Hello, thank you for your kind words and this wonderful review! We're glad to hear you enjoyed your visit.

January 24, 2022

SERVICE VISIT

Katie and the whole Kerry Nissan service team was awesome as always! Kerry Nissan’s Service Team is the Best! as always! Kerry Nissan’s Service Team is the Best! More

by EWINGWILLDERII

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Katie Machuta

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Jan 25, 2022 -

Kerry of Florence responded

Hello, we're glad to hear you enjoyed your visit.

January 23, 2022

SERVICE VISIT

I have all my device done at Kerry Nissan. This is my third Nissan and I plan on buying my vehicle from them. The service men and women from start to finish is A+! I would also like to give kudos to th third Nissan and I plan on buying my vehicle from them. The service men and women from start to finish is A+! I would also like to give kudos to the people who worked on my Murano. They have done an outstanding job! More

by mindy.parks

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Eric Bongle, Jason Lange

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Jan 24, 2022 -

Kerry of Florence responded

Wow Mindy, it's experiences like yours that really keep us motivated! Thank you for taking the time to let us know how we did. We hope you have a great day!

January 22, 2022

SERVICE VISIT

Our car had the engine blow. They worked with our Warranty company to get it replaced for us. Alyssa kept in contact with me and updated on everything happening with repairs. Warranty company to get it replaced for us. Alyssa kept in contact with me and updated on everything happening with repairs. More

by r_mckittrick

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Alyssa Porter

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Jan 24, 2022 -

Kerry of Florence responded

Hi there! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

January 22, 2022

SERVICE VISIT

Overall experience was good. Shortage of service department employees impacted how long I had to wait for an appointment. Was not happy about that. Issues I have with the Venue were addressed and it department employees impacted how long I had to wait for an appointment. Was not happy about that. Issues I have with the Venue were addressed and it appeared that the problems went back to operator error. The service sheet showed no adjustments were made, but the car handles better after the service visit. More

by janieathome

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Eric Bongle

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Jan 24, 2022 -

Kerry of Florence responded

Hello, we really appreciate your feedback, as we are always looking for ways to improve!

January 22, 2022

SERVICE VISIT

Called me about issues and quoted price for fix. Able to leave car over the holidays. leave car over the holidays. More

by dinseyreadk

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Eric Bongle

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Jan 24, 2022 -

Kerry of Florence responded

Hi, thank you so much for the positive review!

January 21, 2022

SERVICE VISIT

They were quick and through. I was very happy with the service. I will continue taking my car there! service. I will continue taking my car there! More

by Bhales0001

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Unsure

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Jan 21, 2022 -

Kerry of Florence responded

Thank You for this wonderful review!

Kerry of Florence

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Showing 1,899 reviews

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