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Kerry of Florence

Overview Reviews (1,899) Inventory (344)

Kerry of Florence

Name: Kerry of Florence
Address: 8053 Burlington Pike, Florence, KY, 41042, US
Telephone: (859) 371-8191
Rating: 4.4

4.4

1,899 Reviews

8053 Burlington Pike, Florence, Kentucky 41042

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Sales: (859) 371-8191

Service: (859) 371-8191

Parts: (859) 371-8191

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Kerry of Florence

Florence, KY

Overview

Reviews

Vehicles

4.4

1,899 Reviews

Call Dealership (859) 371-8191

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8053 Burlington Pike

Florence, KY

41042

Directions

4.4

1,899 Reviews

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View 6 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (1,899) Inventory (344)

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Sales: (859) 371-8191

Service: (859) 371-8191

Parts: (859) 371-8191

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Showing 1,899 reviews

January 20, 2022

SALES VISIT - NEW

I paid a service charge as part of the overall vehicle cost. This wad supposed to include transfer of vehicle plates, was not performed. cost. This wad supposed to include transfer of vehicle plates, was not performed. More

by BEBOP0

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Elijah Hutton

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Jan 21, 2022 -

Kerry of Florence responded

Thank You for your feedback, as we are always looking for ways to improve and will look into this.

January 20, 2022

SERVICE VISIT

The service department is exceptional. The staff at the desk are always welcoming and friendly. desk are always welcoming and friendly. More

by ELYSKOMIN22

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Alisha Hagedorn

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Jan 21, 2022 -

Kerry of Florence responded

Thank You for this great review!

January 20, 2022

SALES VISIT - USED

Really liked how they went about test drives, not just a quick lap around the block. quick lap around the block. More

by Jaubrey

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Leon Hatfield, Michael Bowling, Eythan Combs

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Jan 21, 2022 -

Kerry of Florence responded

Thank You for this great review.

January 19, 2022

SERVICE VISIT

Facility was comfortable,clean,and well organized. Jason (service rep) was friendly, knowledgeable, and professional. (service rep) was friendly, knowledgeable, and professional. More

by wadegagel

Verified Customer

Customer Service

Friendliness

Recommend Dealer

Yes

Employees Worked With

Jason Lange

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Jan 20, 2022 -

Kerry of Florence responded

Thank you for this wonderful review.

January 19, 2022

SERVICE VISIT

Team members at front desk greeted me kindly and was very helpful in answering all my questions and personally came and showed me best place to place car to await service helpful in answering all my questions and personally came and showed me best place to place car to await service More

by Gary

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jason Lange, Alisha Hagedorn, Sam Hall

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Jan 20, 2022 -

Kerry of Florence responded

Garey, thank you so much for the positive review.

January 19, 2022

SERVICE VISIT

I have a great experience every time I come in. Even when they are short staffed they communicate effectively and do their best to get you in and out as soon as possible. they are short staffed they communicate effectively and do their best to get you in and out as soon as possible. More

by Alex McClatchie

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Eric Bongle

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Jan 20, 2022 -

Kerry of Florence responded

Thank you for this wonderful review, we sincerely value your business.

January 19, 2022

SERVICE VISIT

I was happy with the service performed on my Hyundai Tucson — it took over 1 month to complete the repairs but I don’t blame Kerry for this because there were problems getting repair parts + Covid-19 co Tucson — it took over 1 month to complete the repairs but I don’t blame Kerry for this because there were problems getting repair parts + Covid-19 contributed to that — Eric my service contact did an excellent job giving me timely updates with texts and phone calls — my wife was disappointed that the car wasn’t washed when I picked it up More

by THOMAS_G_SCHUMACHER

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

None, Eric Bongle

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Jan 20, 2022 -

Kerry of Florence responded

Thank you for this positive review, Please stop by anytime when you were in the area and we will get your car washed.

January 19, 2022

SERVICE VISIT

I bought my car last week and the check light for the tire is on and I got back there they said they fixed the tire but the tire is still ba. And have to go back. tire is on and I got back there they said they fixed the tire but the tire is still ba. And have to go back. More

by MASSAER881

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Employees Worked With

Corey Gross

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January 19, 2022

SERVICE VISIT

The service manager was extremely helpful and extremely attentive and friendly. Love bringing my SUV there. attentive and friendly. Love bringing my SUV there. More

by Mark Fielding

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Bill Lewin, Eric Bongle

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Jan 20, 2022 -

Kerry of Florence responded

Thank you for the kind comments about our team. We look forward to your next visit with us.

January 18, 2022

SERVICE VISIT

In and out very professional courteous No a long wait I will come back in I will come back in More

by Kecia_bry

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Not listed

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Jan 20, 2022 -

Kerry of Florence responded

Thank you for this great review.

Kerry of Florence

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Showing 1,899 reviews

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