Back

Kerry of Florence

Florence, KY

4.4
1,899 Reviews

8053 Burlington Pike

Florence, KY

41042

Directions

By Type

Showing 1,899 reviews

January 18, 2022

Things were busy on my visit but attention to detail seemed to be the priority on my visit day. Everyone I encountered respectful and kind . I appreciate you all! More

by PATTYKATZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisha Hagedorn
Jan 20, 2022 -

Kerry of Florence responded

Thank you for this great review, we sincerely value your business and look forward to your next visit with us.

January 18, 2022

Service is always good. Just wish you could make an appointment for an oil change so you didn’t have to wait an hour. I found it odd that it was noted that my wiper blades were slightly worn when they’ More

by JulieEubanks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I have no idea who waited on me.
Jan 20, 2022 -

Kerry of Florence responded

Thank you for this great review and feedback as we are always looking for ways to improve.

January 18, 2022

Excellent service I purchased my Murano in 2016 and haven’t had any major issues with my purchase. I highly recommend this dealership. More

by DMOTA1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Vossmeyer, Alyssa Porter, Eric Bongle, Jason Lange, Alisha Hagedorn, Katie Machuta, Sam Hall, Patrick Jamison, Shelby Reed
Jan 20, 2022 -

Kerry of Florence responded

Thank you so much for this great review and recommendation.

January 18, 2022

CleanHelpfulPoliteEfficient Thank youThe service Clean Helpful Polite Efficient Thank you The service manager was polite. The work area was clean. He was very efficient. Thank you More

by OEWQ123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Vossmeyer
Jan 20, 2022 -

Kerry of Florence responded

Thank you so much for this positive review.

January 18, 2022

Got my car in quickly, diagnosed the problem and my repair was less than was quoted. Very nice and helpful staff More

by Brad3816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisha Hagedorn
Jan 21, 2022 -

Kerry of Florence responded

Thank You for this great review and kind comments.

January 18, 2022

They were very helpful, took me in early and gave me an estimate for tires. More

by KKMCOUNTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Hall
Jan 20, 2022 -

Kerry of Florence responded

Thank you for this great review.

January 18, 2022

Paperwork very confusing. Never heard of something as simple as a engine light for service would cause so many complications More

by BEIALLAH7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Hall
Jan 20, 2022 -

Kerry of Florence responded

We apologize about your recent experience, please give our service manager Steve a call so we can work towards a resolution. 859-371-8191

January 17, 2022

Fast reliable service. Service was competed faster than expected and work was done to satisfaction. More

by SFUGATE.48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Reed
Jan 21, 2022 -

Kerry of Florence responded

Thank You for this wonderful review!

January 17, 2022

Very pleasant staff. Answered my questions. Quick to let me know when my car was ready. Appreciated the vehicle check they performed. More

by Pdw02077
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Machuta
Jan 17, 2022 -

Kerry of Florence responded

Thank you for the great review.

January 17, 2022

Corey and Walt are the best to work with. I found the most wonderful Nissan Morano at their place in Florence, Ky and they both did a great job at getting me my SUV at the price I wanted and its Fantasti More

by NANCYHELTON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt, Corey Gross
Jan 17, 2022 -

Kerry of Florence responded

Thank you for the kind comments about our team in this great review. We hope you are enjoying your new ride.

Jan 17, 2022 -

NANCYHELTON responded

I can feel safe in the snow now!!!

...
139
...