Kerry of Florence

Everyone was friendly and they got me in fairly quick and I will definitely be back. I will definitely be back. More

Staff is knowledgeable and friendly. Seem to be willing to go the extra mile. Very pleased with service. to go the extra mile. Very pleased with service. More

Not happy with the engine burning oil and only 70,000 miles on my car. Putting a quart of oil every 500-1000 miles is not a good thing. Hyundai made a mistake on the engines of the 2017 Santa Fe sport an miles on my car. Putting a quart of oil every 500-1000 miles is not a good thing. Hyundai made a mistake on the engines of the 2017 Santa Fe sport and they know it. They should replace the engine that is under warranty. It is not the fault of the people working there at the Florence, Ky location it is the bigger corporation that wants to keep putting bandaids on the situation. More

Service was very good and will continue to use them again. Very happy with the service again. Very happy with the service More

I can’t explain how magnificent your totally competent your staff was I was so enthralled with the manic that your staff had shown towards caring about my car and the whole staff from the workshop to the your staff was I was so enthralled with the manic that your staff had shown towards caring about my car and the whole staff from the workshop to the check out it was unbelievably an enormous service it is beyond far beyond my expectations your have the most expert staff with excellent caring abilities that yes I for one will always fave highly about how your choice of staff is beyond amazingly superb. Thank you for all of the people being the utmost courteous and professional in the pride of Workman and workwomen you hire. Congratulation for superb staff and the way they respect the guest and with politeness and caring for both me and my concerns on my car. Thank you. More

Very satisfied. N/AJust a little expensive. I was not Very satisfied. N/A Just a little expensive. I was not expecting to spend that much that day. Very satisfied. N/A Just a little expensive. I was not expecting to spend that much that day. More

I called and made an appt. They did their job completed on time. Happy with their service on time. Happy with their service More

Very prompt and courteous...fixed r problem and did oil change in one visit...saved us an extra trip change in one visit...saved us an extra trip More

Was kind and got all my stuff fixed that was wrong and got my car back the next day got my car back the next day More

Great service department, get you in and out quickly,I recommend this dealer to any Genesis owner recommend this dealer to any Genesis owner More