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Kerry of Florence

Florence, KY

4.4
1,899 Reviews

8053 Burlington Pike

Florence, KY

41042

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Showing 1,899 reviews

January 17, 2022

Everyone was friendly and they got me in fairly quick and I will definitely be back. More

by skrandolph54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisha Hagedorn, Katie Machuta
Jan 18, 2022 -

Kerry of Florence responded

Thank you so much for the great review, we look forward to your next visit with us.

January 17, 2022

Staff is knowledgeable and friendly. Seem to be willing to go the extra mile. Very pleased with service. More

by TRACEYDALGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bongle
Jan 18, 2022 -

Kerry of Florence responded

Thank you so much for your kind comments about our team, we look forward to your next visit with us.

January 17, 2022

Not happy with the engine burning oil and only 70,000 miles on my car. Putting a quart of oil every 500-1000 miles is not a good thing. Hyundai made a mistake on the engines of the 2017 Santa Fe sport an More

by Maryann
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Joel Vossmeyer, Eric Bongle
Jan 18, 2022 -

Kerry of Florence responded

Thank you for your feedback, we hope Hyundai sees this.

January 17, 2022

Service was very good and will continue to use them again. Very happy with the service More

by gibblediane
Recommend Dealer
Yes
Employees Worked With
Eric Bongle
Jan 18, 2022 -

Kerry of Florence responded

Thank you for sharing your positive review, we look forward to your next visit with us.

January 17, 2022

I can’t explain how magnificent your totally competent your staff was I was so enthralled with the manic that your staff had shown towards caring about my car and the whole staff from the workshop to the More

by Rozzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The gentleman who made my key at the end of my service was a totally a gentleman , Joel Vossmeyer, Bill Lewin, Alyssa Porter, Eric Bongle, Jason Lange, Alisha Hagedorn, Katie Machuta, Sam Hall, Patrick Jamison, Shelby Reed
Jan 18, 2022 -

Kerry of Florence responded

Thank you so much for this positive review and kind comments about our staff. We sincerely value your business and look forward to your next visit with us.

January 17, 2022

Very satisfied. N/AJust a little expensive. I was not Very satisfied. N/A Just a little expensive. I was not expecting to spend that much that day. More

by AHUNLEDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Any West, Alyssa Porter
Jan 18, 2022 -

Kerry of Florence responded

Thank you for your feedback as we are always looking for ways to improve.

Jan 18, 2022 -

AHUNLEDE responded

mailto:AHUNLEDE@ICLOUD.COM

January 16, 2022

I called and made an appt. They did their job completed on time. Happy with their service More

by Rahalber1994
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natasha Carrara
Jan 17, 2022 -

Kerry of Florence responded

Thank you for this great review.

January 16, 2022

Very prompt and courteous...fixed r problem and did oil change in one visit...saved us an extra trip More

by LREYNOLDS5749
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Had Irish accent not sure what his name is, Bill Linton, Alex Runion, Alisha Hagedorn
Jan 17, 2022 -

Kerry of Florence responded

Thank you for this great review. We are happy we were able to help you out.

January 16, 2022

Was kind and got all my stuff fixed that was wrong and got my car back the next day More

by DALEYDONNA1967
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam Hall
Jan 17, 2022 -

Kerry of Florence responded

Thank you for this great review.

January 16, 2022

Great service department, get you in and out quickly,I recommend this dealer to any Genesis owner More

by Joe.koester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Hall
Jan 17, 2022 -

Kerry of Florence responded

Thank you for the great review and recommendation.

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