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Kerry of Florence

Florence, KY

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1,900 Reviews

8053 Burlington Pike

Florence, KY

41042

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Showing 1,900 reviews

December 03, 2021

Having to wait on a tire was crazy. Then they didn’t put it back in my car correctly. Just aggravating! More

by SHIGHTCHEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Porter
Dec 06, 2021 -

Kerry of Florence responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.

December 02, 2021

Sam was very helpful. I appreciated his phone call to let me know they had my car and that they were working on it. More

by WNG3
Recommend Dealer
Yes
Employees Worked With
Sam Hall
Dec 03, 2021 -

Kerry of Florence responded

We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!

December 02, 2021

THanks for fitting me in to replace the lock lug-nuts with regular lug nuts More

by MARITA.HENSLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Reed
Dec 02, 2021 -

Kerry of Florence responded

Martia, Thank You for this great review. We are happy we were able to help you out.

December 01, 2021

Everyone was friendly and nice not pushy I think I came away with a great deal and I was happy to do business with them and will highly recommend them this dealership to my friends and family members More

by Dog.Denise
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The Person who helped me with my paperwork and finances he had beautiful silver blue eyes he was great to work with, Alex Runion
Dec 03, 2021 -

Kerry of Florence responded

Thank You for this wonderful review! We hope you are enjoying your new ride.

November 30, 2021

Kerry of Florence figs everything possible to take care of my vehicle. Eric in Service was great. More

by lampstand517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bongle, Sam Hall
Dec 01, 2021 -

Kerry of Florence responded

Thank You for sharing your positive experience.

November 30, 2021

Great customer service, good follow up after the sale, no issues at all. I’ll definitely look at Kerry again for my next car and plan on using their service department for the car I just bought More

by LOUISVILLECARDSFAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ Hady
Nov 30, 2021 -

Kerry of Florence responded

Thank You for this great review, we look forward to your service visit with us. Congrats on your new ride!

November 30, 2021

Very accommodating easy to deal with very understanding of time when they drop off and went to pick up More

by tom301959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Machuta
Nov 30, 2021 -

Kerry of Florence responded

Thank You Tom for this wonderful review. We look forward to your next visit with us.

November 30, 2021

Joel was fair, honest and straightforward in deals. It is neat and clean . Thanks for taking care of the problem More

by Johnbeischel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Vossmeyer, Eric Bongle
Nov 30, 2021 -

Johnbeischel responded

Thanks

Nov 30, 2021 -

Johnbeischel responded

Thanks

November 30, 2021

VERY PLEASANT, VERY IMFORMATIVE, VERY HELPFUL, WAS ABLE TO GET VEHICLE IN RIGHT AWAY EVERY TIME More

by bdianegrefer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisha Hagedorn, Katie Machuta, Sam Hall
Nov 30, 2021 -

Kerry of Florence responded

Thank You for this great review!

Nov 30, 2021 -

bdianegrefer responded

YOUR WELCOME!!

November 30, 2021

Did a thorough service and oil change, rotated tires and very friendly. Service with smile😊 More

by maryrich40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Shaw, Katie Machuta
Nov 30, 2021 -

Kerry of Florence responded

Thank You Mary for sharing your positive experience. We look forward to your next visit with us.

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