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Kerry of Florence

Florence, KY

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1,900 Reviews

8053 Burlington Pike

Florence, KY

41042

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Showing 1,900 reviews

November 30, 2021

Always Professional. Timely and informative communication. Fair prices and excellent work quality. Thorough, fast and friendly. More

by Douglas Freeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Vossmeyer, Jason Lange, Katie Machuta, Shelby Reed
Nov 30, 2021 -

Kerry of Florence responded

Hello Douglas, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

November 30, 2021

Professional staff, excellent service, the customer waiting area was clean and comfortable. The service performed was up to my standards. Great job! More

by Palacedog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lewin, Eric Bongle, Jason Lange, Michael Clark, Alisha Hagedorn, Katie Machuta, Sam Hall, Faith Haines, Patrick Jamison
Nov 30, 2021 -

Kerry of Florence responded

Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

November 30, 2021

We have purchased from Kerry Florence before and definitely recommend. Excellent customer service, easy to work with. Love the Jeep Gladiator we bought and will definitely purchase from them again. More

by JordonAngela
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Naviaux, Stacey Walton
Nov 30, 2021 -

Kerry of Florence responded

Jordon, Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day and enjoy your new Jeep.

November 30, 2021

I had a great experience, great service and I drove away in an SUV that I love! More

by Cheryl W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Hutton, Elijah Hutton
Nov 30, 2021 -

Kerry of Florence responded

Thank You for this wonderful review! We hope you are enjoying your new ride!

Nov 30, 2021 -

Cheryl W responded

Yes, I am. I love it! Thanks

November 30, 2021

Everyone was really nice and made me feel comfortable. Quite knowledgeable about car and answered all my questions, if they didn’t know the answer they found someone that did know the answer. Ollie was ve More

by rlyoung8767
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Theissen
Nov 30, 2021 -

Kerry of Florence responded

Thank You for the kind comments about our team and this great review! We hope you are enjoying your new ride!

November 30, 2021

Love my Hyundai. Disappointed that wanting to buy another one that the dealership wouldn't match a written offer for my trade in. 44 years of buying new cars this is the FIRST time this had happened. More

by MINIBAC1
Recommend Dealer
Yes
Employees Worked With
Dave Shaw
Nov 30, 2021 -

Kerry of Florence responded

Hello, Can I have a name and phone number to have our Sales Manager reach out to you?

Nov 30, 2021 -

MINIBAC1 responded

812-584-6239

November 30, 2021

They took 2 1/2 hours to do a oil change and tire rotation!!!!!! That was way too long!!! More

by moneal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisha Hagedorn
Nov 30, 2021 -

Kerry of Florence responded

Thank You for your feedback, we do apologize for the wait time and will use this as an opportunity to make sure it doesn't happen again.

November 30, 2021

Very honest and qualified team, been going to this dealer for almost 15 years. Thank you all for such a great customer service. More

by Oscar Kawanishi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace and Corey from the Mazda Service department , Jason Lange, Michael Clark, Faith Haines
Nov 30, 2021 -

Oscar Kawanishi responded

The best dealer in town

November 30, 2021

Great people that are easy to work with. Made sure we were completely satisfied before we left the building. More

by RMW1957
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Brierly
Nov 30, 2021 -

Kerry of Florence responded

Thank You for this great review. We hope you are enjoying your new ride.

November 29, 2021

Eythan helped me out so much! He was very kind helpful and professional. He definitely made the process go smoothly! Amazing gentleman. More

by Kk2021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eythan Combs
Nov 29, 2021 -

Kerry of Florence responded

Thank You for this great review and kind comments about Eythan.

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