Kerry of Florence
Florence, KY
Filter Reviews by Keyword
By Type
Showing 1,900 reviews
Sales We had been working with internet department and Avery which he was helpful but as far as rest of dealership goes it was like any other one just tryin We had been working with internet department and Avery which he was helpful but as far as rest of dealership goes it was like any other one just trying to pull you in the door love about 40 mins away and was up front on trying to get approved before hand so I didn't waste there time then I go in after working with them for four days and being told come in got you approved on the used car you wanted so go in greeted by another sales person and told Avery not there and he's just going to take us and not worried about him so we get inside and tell him every thing and all he was doing the whole time is running credit again after we already told him they just ran it two days before so the manager must not pay attention either cause they go and run it again just to say oh we can't do any thing long story short it's not about being mad about not getting approved it's the way it was taken care of and how they do business awful service Avery find you a new dealership and become top sales that place is a joke More
Love my Hyundai Love my car, they provided for me exactly what I wanted. Looking forward to having this vehicle for a very long time, totally trust Hyundai with their Love my car, they provided for me exactly what I wanted. Looking forward to having this vehicle for a very long time, totally trust Hyundai with their service! More
used car purchase I have been searching for a nice used SUV for the past 6 months. My husband and I have walked away from 3 other dealerships. I found a car on the Ker I have been searching for a nice used SUV for the past 6 months. My husband and I have walked away from 3 other dealerships. I found a car on the Kerry Nissan used inventory. I contacted the internet sales person, Brian Nichols who was great to work with online. We set up an appt. with the used sales dept. and were greeted by Tyler Stegeman, who went ABOVE & BEYOND to review everything about the vehicle. He showed us all the tech features and how everything worked. He worked diligently with us to close, what I feel, was a great deal along with his manager Nick Stieber who finalized our purchase price. They were all very professional. I never felt "pressured" at anytime. It was finally a very pleasant experience!! I want to say thank you to Tyler for explaining all the features of the vehicle and spending a great deal of time with us, that is hard to find these days. We sincerely appreciate the courtesy and professionalism of all involved. More
My first red car Dave was a pleasure to work with. He answered all my questions and it was a very quick day. It was the first time I traded in a leased car and I was Dave was a pleasure to work with. He answered all my questions and it was a very quick day. It was the first time I traded in a leased car and I was a little nervous. But Dave made my exchange easy and quick. He explained everything in detail since I had a lot of questions. More
Kerry Hyunday of Florence Always use the same salesperson. Everyone treats the customer as valuable. Dave is easy to work with and absolute no pressure at any time. Not waitin Always use the same salesperson. Everyone treats the customer as valuable. Dave is easy to work with and absolute no pressure at any time. Not waiting outside to pounce on the customer as other salespeople at the dealership are. More
Lieing sales men and manager Went there to check to see about tradeing my car in. But because of the amount that i owe on my car plus my income they told me that they could not do Went there to check to see about tradeing my car in. But because of the amount that i owe on my car plus my income they told me that they could not do anything right now because if it. And they told me that they did not pull my credit. Because it would hurt my credit score. And also i did not fill out a credit app. With them. Found out they did with 3 banks with out my permission. I wouldn't do Business with them. . they are Crooks. More
Poor customer service My comments are regarding the Nissan service center. Never return calls. I've left MANY voicemails. Never speak to a live person. Contacted them v My comments are regarding the Nissan service center. Never return calls. I've left MANY voicemails. Never speak to a live person. Contacted them via their website and provide all of my information, but have never been contacted. This is the worst customer service ever. I contacted corporate HQ who were eager to talk to me, but I don't think they ever addressed the root problem. They also promised me that someone from Kerry Nissan in Florence would call me, but they never did. I'm done here. More
Greatness Dave was absolutely fantastic. He had great communication with me and my dad. He helped us as soon as we walked through the door and up until the fina Dave was absolutely fantastic. He had great communication with me and my dad. He helped us as soon as we walked through the door and up until the final purchase of the vehicle. Everything was beyond great! More
Hyundai The process was great. My salesperson was knowledgeable and provided me adequate information about the car I was purchasing. I would and will recommen The process was great. My salesperson was knowledgeable and provided me adequate information about the car I was purchasing. I would and will recommend this dealership in the future. More
Excellent Dan Forester sold us the car he did a really great job. We would go back and get another car up to this point. He showed us everything we needed to Dan Forester sold us the car he did a really great job. We would go back and get another car up to this point. He showed us everything we needed to drive it. More








