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Kerry of Florence

Florence, KY

Overview
Reviews
Vehicles
4.4
1,899 Reviews
Call Dealership (859) 371-8191
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8053 Burlington Pike

Florence, KY

41042

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Showing 1,899 reviews

January 10, 2023

Car still having same problem just light is off seeking 2nd opinion before taking action. More

by AMYJMOORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
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Jan 10, 2023 -

Kerry of Florence responded

Amy, We only have you here for an oil change and tire rotation. We don’t know what light you are referring to and would like more information. Please give our service Manager Joel a call.

Jan 10, 2023 -

AMYJMOORE responded

This is in regards to the 2016 Tucson dropped off before Christmas and picked up on January 3rd.

Jan 10, 2023 -

Kerry of Florence responded

Give our service Manager Joel a call at 859-371-8191

Jan 10, 2023 -

AMYJMOORE responded

He can call my husband.

January 10, 2023

Elijah helped get me to a price i was comfortable with in the vehicle i wanted and what more can a customer ask for? Great job More

by DUSTINSAMS233
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elijah Hutton
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Jan 10, 2023 -

Kerry of Florence responded

Thank You Dustin for sharing your positive experience.

January 10, 2023

A good sale man, especially Ramone Humphrey. He been helping me for car accessories and installed More

by DUONG_L
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Lewin, Ramon Humphrey
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Jan 13, 2023 -

Kerry of Florence responded

Hello, we really appreciate your feedback!

January 09, 2023

Checking in was easy and the service reps were extremely nice to deal with. Waiting room as very clean that is a plus! More

by Combs.melinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lange, Katie Machuta
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Jan 16, 2023 -

Kerry of Florence responded

Melinda, Thank You for sharing your positive experience.

January 09, 2023

Very accommodating. Did their best to get me what I wanted and gave me options to choose from. More

by DOUGINCINT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tylor York
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Jan 09, 2023 -

Kerry of Florence responded

Thank You for this wonderful review Doug.

January 08, 2023

Great customer service and quick service. Ease of making an appointment is unheard of and they make it easy. Would highly recommend. More

by bstark895
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lange, Lauren Caudill
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Jan 09, 2023 -

Kerry of Florence responded

bstark895,Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

January 08, 2023

Excellant work on keeping me informed about my cars repairs, thanks to Katie. Only place I take any of my cars. I also want to thank Steve Rucker and Jerry in service. More

by BRENTADAMS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Machuta
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Jan 09, 2023 -

Kerry of Florence responded

BRENTADAMS0, thank you for sharing your positive experience!

January 08, 2023

They are very knowledgeable about all the cars that they sell. It was a very pleasant experience. More

by CARL23
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill Harrison
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Jan 09, 2023 -

Kerry of Florence responded

Thank you so much for the positive review!

January 05, 2023

Bill has been awesome to work with both previously and now! I appreciate his help. More

by SAMANTHAPAIGEMORGAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I cannot recall the gentleman who helped with the financing portion, Bill may know, but he was awesome! He was able to get me where I needed to be with my car with very little back and forth., Bill Linton
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Jan 05, 2023 -

Kerry of Florence responded

Samantha, Thank You for sharing your positive experience!

January 04, 2023

This is my second lease I bought out from there and it’s ALWAYS a great experience. Billy is amazing and we met Joe this time and he was awesome as well! More

by vvanherpe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe, Bill Lewin
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Jan 04, 2023 -

Kerry of Florence responded

Thank You for sharing your positive experience.

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