Kerry of Florence
Florence, KY
Filter Reviews by Keyword
By Type
Showing 1,900 reviews
Mr. Copley was great to work with. He advocated and worked to get me the car I needed and could afford. Nick in finance also went out of his way to accommodate and work with me on getting the car paid worked to get me the car I needed and could afford. Nick in finance also went out of his way to accommodate and work with me on getting the car paid for. The lifetime powertrain warranty is an excellent assist when buying a used car. I have purchased several cars from Kerry of Florence over the years, they have never let me down. More
The dealership was very good and the salesman Leon was extremely nice and very helpful. I would recommend him to anyone. Most of the deal was done through texting and they gave me the numbers up front of extremely nice and very helpful. I would recommend him to anyone. Most of the deal was done through texting and they gave me the numbers up front of what I was expected to pay and that was honored at the dealership. The only thing that I would comment on was that the etch protection was added to the final numbers in my texting back and forth while making the deal. I expressed that I did not want to buy this protection but I was told those were the numbers and that is how the numbers would have to stand. When I bought the car and read through the paperwork, the paperwork for the etch protection said that it was totally optional and that the sale of the car was not contingent on whether I bought this protection or not. But that was not what was expressed to me so I ended up having to pay the extra $200 for the etch protection even though I did not want it. Other than that it was a great experience with a great sales person. And I did appreciate that they presented all the numbers to me up front without trying to add extra cost when I got to the dealership. The Kerry dealership is one of the more straightforward dealerships to work with when purchasing a car and I would recommend them to anyone. More
Cameron was straight forward and helpful. He met me on his day off because it was my only day off. When the car arrived everyone was so helpful. Legendary customer service! He met me on his day off because it was my only day off. When the car arrived everyone was so helpful. Legendary customer service! More
Had to take my car in for my oil light. They took me in, explained the issue and fixed it within an hour or so. Always professional and kept me informed. They took me in, explained the issue and fixed it within an hour or so. Always professional and kept me informed. More
I wanted my ten year old car to be ready for winter. . they checked and found issues.. discussed with me and I gave the go ahead to get it back in top running condition!! Very happy with the results and . they checked and found issues.. discussed with me and I gave the go ahead to get it back in top running condition!! Very happy with the results and I can rest easy when I travel. Only one issue, when I picked it up,less than a mile from the dealership there was a rumbling..I immediately went back..the front boot on the front bumper was not properly attached.. two mechanics were called to fix it.. could of done without the scare... I'm a 70 year old person on a fixed income... More








