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Kerry of Florence

Florence, KY

4.4
1,899 Reviews

8053 Burlington Pike

Florence, KY

41042

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Showing 1,899 reviews

May 27, 2022

The most relaxed, chill dealership you will ever find. Great people, attentive to YOUR wants, needs and payment preferences. One of the few dealerships that are still selling at MSRP, with no buy ups. More

by WhalerMatt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Brierly
May 27, 2022 -

Kerry of Florence responded

Matt, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

May 27, 2022 -

WhalerMatt responded

Anytime! The 4 star on the pricing is really more about the cost of cars in general these days. You guys were the lowest of deal in the region for my Santa Cruz!

May 27, 2022

Ramon was wonderful to work with. Personable no pressure ! When we arrived he greeted us outside and later he had a previous customer come in . At no time did we feel neglected or ign More

by PFCDKC1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lewin, Ramon Humphrey
May 31, 2022 -

Kerry of Florence responded

Thank You for the kind comments about our team and this great review! We hope you are enjoying your new Hyundai!

May 27, 2022

Everyone at the dealership were outstanding and I will highly recommend to anyone looking for a new auto More

by SU_RVS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Brierly
May 31, 2022 -

Kerry of Florence responded

Your recommendation means so much to us and we're so happy to have earned it. Thank You for this wonderful review!

May 26, 2022

The selection was very limited however one car was just what I wanted The sales staff was easy to work with More

by WSHAKE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Branch
May 27, 2022 -

Kerry of Florence responded

Thank You for the kind comments about our team and this great review! We hope you are enjoying your new Mazda!

May 26, 2022

Alyssa and Eric are great. They got me in for the oil change and tire rotation quickly. More

by DLTABES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Porter, Eric Bongle
May 27, 2022 -

Kerry of Florence responded

Thank You for the kind comments about our team and this great review!

May 26, 2022

My first time car buying experience was great! Elijah made it as stress free as possible. More

by SIERRA.BROOKOVER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah Hutton
May 27, 2022 -

Kerry of Florence responded

Hi there, we are very happy to have provided you with such a positive experience!

May 26, 2022

Location is under renovation but still clean during construction. Every employee that I encounter was eager to help me and very kind. More

by DANA.HENDERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Humphrey
May 27, 2022 -

Kerry of Florence responded

Hi there, we are very happy to have provided you with such a positive experience!

May 25, 2022

Polite, quickly taken care of my oil change in a short amount of time. Everytime, I have visited Kerry stores. More

by darcoolfos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Bass
May 26, 2022 -

Kerry of Florence responded

Hello, thank you for your kind words and this wonderful review!

May 24, 2022

Experience was easy. Although selection was limited I did find what I wanted. Financing was a big part of it an Nissan had the best. Overall it was a quick and enjoyable More

by DMSR8795
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Adams
May 24, 2022 -

Kerry of Florence responded

Hi, we are very happy we could provide you with a positive experience!

May 24, 2022

After my experience with the entire service department, I don't think I will ever buy from this dealership again. Not even sure I'll buy Hyundai. More

by AMBER.BRADLEY82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alyssa Porter, Eric Bongle
May 27, 2022 -

Kerry of Florence responded

We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please give our service manager Joel a call so we can work towards a solution. Thank you and have a great day.

May 31, 2022 -

Kerry of Florence responded

Amber, We have reached out multiple times and have had no luck getting a return call. Please give our service manager Joel a call so we can work towards a solution.

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