
Kerry of Florence
Florence, KY
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Very informative and helpful. Covered all my questions and needs for the car I was looking for. Covered all my questions and needs for the car I was looking for. More
I was impressed with the knowledge of the cars, the concern for my best interest, the wealth of knowledge regarding the car, the prices and his to best serve me. concern for my best interest, the wealth of knowledge regarding the car, the prices and his to best serve me. More
When I came in for first oil change they cracked a gasket, which meant I had an oil leak. I didn’t know it until it leaked on my son-in- laws new concrete drive. They fixed the gasket but I thought gasket, which meant I had an oil leak. I didn’t know it until it leaked on my son-in- laws new concrete drive. They fixed the gasket but I thought they should have known it happened and taken care of it right when it happened instead of my having to return. They also told me they would send someone to clean the drive. Hasn’t happened yet. Other than this problem, I guess I would recvomend them. I would definitely recommend the sales department. More
Brought my vehicle there 3 times for same problem . Only 2 years old and unable to fix problem and no solutions offered. Terrible customer service . Not knowledgeable. Only 2 years old and unable to fix problem and no solutions offered. Terrible customer service . Not knowledgeable. More
I went for an oil change and asked for them to simply check my engine because my check engine light was on. They said no & they’d look at the end of July when they could get me in. I made that appointm check my engine because my check engine light was on. They said no & they’d look at the end of July when they could get me in. I made that appointment (July) months ago to fix my window. They said it’d take an hour, 5 hours later I got a phone call. More