Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

All Salespeople

Sales Department

Kerry of Florence

Overview Reviews (1,899) Inventory (327)

Kerry of Florence

Name: Kerry of Florence
Address: 8053 Burlington Pike, Florence, KY, 41042, US
Telephone: (859) 371-8191
Rating: 4.4

4.4

1,899 Reviews

8053 Burlington Pike, Florence, Kentucky 41042

Directions Directions

Sales: (859) 371-8191

Service: (859) 371-8191

Parts: (859) 371-8191

Contact Dealership

Kerry of Florence

Florence, KY

Overview

Reviews

Vehicles

4.4

1,899 Reviews

Call Dealership (859) 371-8191

View Awards

8053 Burlington Pike

Florence, KY

41042

Directions

4.4

1,899 Reviews

Write a Review

View 6 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

Sales Price Transparency

Service Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Workmanship

Service Time

Service Communication

View 6 Awards

Overview Reviews (1,899) Inventory (327)

Contact Kerry of Florence

Sales: (859) 371-8191

Service: (859) 371-8191

Parts: (859) 371-8191

Call (859) 371-8191

Name

Mobile Number or Email

Error in sending request, please try again.

Message (Optional)

Select a Salesperson (Optional)

Contact Dealership

Filter Reviews by Keyword

customer service car service Kerry warranty sales person friendly staff helpful oil change

By Type

Showing 1,899 reviews

May 19, 2022

SERVICE VISIT

Very helpful in figuring out the problem and great job at fixing the problem. Also so happy they let me use coupons to lower the cost. fixing the problem. Also so happy they let me use coupons to lower the cost. More

by NA0

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jason Lange

Report | Print

May 20, 2022 -

Kerry of Florence responded

Hi, thank you so much for the positive review!

May 19, 2022

SERVICE VISIT

They are nice and friendly, they listened to what you think is wrong about your car. They were extremely helpful as well. think is wrong about your car. They were extremely helpful as well. More

by Antant1560

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jason Lange

Report | Print

May 20, 2022 -

Kerry of Florence responded

Hi, thank you so much for the positive review!

May 18, 2022

SERVICE VISIT

The fact that the dealership is on a busy road and can be difficult to access and leave. difficult to access and leave. More

by ROGER.TEMPLETON

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

I only met with the woman at the desk. May have been Alisha but the pictures are small and several are missing.

Report | Print

May 19, 2022 -

Kerry of Florence responded

Roger, we really appreciate your feedback!

May 18, 2022

SERVICE VISIT

Very professional and helpful. Would recommend to all. Service was well done, questions answered and ho est time frame given up front and met. Would recommend to all. Service was well done, questions answered and ho est time frame given up front and met. More

by HANNAHXIULAN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Eric Bongle

Report | Print

May 19, 2022 -

Kerry of Florence responded

Hannah, Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 17, 2022

SERVICE VISIT

Great place to take your Mazda in any circumstance. Staff is helpful, friendly and fair. Staff is helpful, friendly and fair. More

by Tanman6961

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jason Lange

Report | Print

May 18, 2022 -

Kerry of Florence responded

Hello, we are very happy to have provided you with such a positive experience!

May 16, 2022

SERVICE VISIT

I brought my car in because the engine was running rough I wanted it fixed they replaced the spark plugs topped off everything and that was it car still runs rough I wanted it fixed they replaced the spark plugs topped off everything and that was it car still runs rough More

by palm8rb

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Employees Worked With

I don't know who worked on the car but it wasn't fixed it still runs the same way it did when I brought it in there

Report | Print

May 15, 2022

SERVICE VISIT

Even though my visit was covered under warranty they were very professional and extremely courteous. They went out of their way to be very accommodating when scheduling appointments. Would definitely recomme very professional and extremely courteous. They went out of their way to be very accommodating when scheduling appointments. Would definitely recommend. More

by MCDJAG1

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Alyssa Porter, Eric Bongle, Lauren Caudill

Report | Print

May 18, 2022 -

Kerry of Florence responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

May 13, 2022

SERVICE VISIT

You’ve had my car since January and it’s still not fixed. Picked it up on a Tuesday and the oil light came back on on my way home. Tech also left a jump box in my car. Picked my car up again on Last Tuesday Picked it up on a Tuesday and the oil light came back on on my way home. Tech also left a jump box in my car. Picked my car up again on Last Tuesday and the oil light came on again last night. 6 months and the car still isn’t fixed More

by LLWRIGHT71

Verified Customer

Quality Of Work

Recommend Dealer

Employees Worked With

Alyssa Porter

Report | Print

Jun 13, 2022 -

Kerry of Florence responded

Hello, We have had a number of different issues with the engine that we installed (oil pressure switch, balance shaft, and oil pump). We have given you loaners, filled up your tank multiple times, and also washed your vehicle to help.

Jun 14, 2022 -

LLWRIGHT71 responded

Really? Never offered a loaner. Tank was filled once because it was driven over 90 miles by your staff. Vehicle has not been washed-still has grass on it from where it sat in my street.

May 13, 2022

SERVICE VISIT

Excellent service, easy scheduling online, prompt on time service, did not replace unnecessary parts like others do. Highly recommend them. service, did not replace unnecessary parts like others do. Highly recommend them. More

by NOEMAIL3

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Alisha Hagedorn

Report | Print

May 14, 2022 -

Kerry of Florence responded

Thank You for this great review and recommendation!

May 12, 2022

SALES VISIT - USED

I did a lot of online shopping and found the car I was most interested in at Kerry of Florence. I stopped in and the team there was able to get me into the car I wanted and I got to leave with it the same most interested in at Kerry of Florence. I stopped in and the team there was able to get me into the car I wanted and I got to leave with it the same day. More

by COURTNEYMIRACLE51

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jason Lange, Stacey Walton

Report | Print

May 12, 2022 -

Kerry of Florence responded

Thank You for the kind comments about our team and this great review! We hope you are enjoying your new Hyundai!

Kerry of Florence

Kerry of Florence Awards Awards

Showing 1,899 reviews

Map and Directions to Kerry of Florence