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Kerry of Florence

Florence, KY

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1,900 Reviews
Call Dealership (859) 371-8191
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8053 Burlington Pike

Florence, KY

41042

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Showing 1,127 service reviews

January 24, 2024

I bought my car new there and they were great. I won't take it anywhere else for service. More

by Robert A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma York
Report | Print
January 21, 2024

First time, plan on being back For my nest oil change that will be due soon More

by DJMADDEN29
Recommend Dealer
Yes
Employees Worked With
Emma York, Emma York
Report | Print
January 20, 2024

I was greeted with someone opening the door for me and directing me to the service desk. I was met with a smile at the desk and they took my information and informed me of the estimated price. Asked if I More

by TINA.ARCHER2322
Recommend Dealer
Yes
Employees Worked With
Alexis Seitz, Alexis Seitz
Report | Print
January 18, 2024

Amanda was extremely helpful. They answered all of my questions quickly and my service was a breeze. Thanks for the help, Amanda! More

by ALYSSA.RYAN3
Recommend Dealer
Yes
Employees Worked With
Amanda Whitaker, Amanda Whitaker
Report | Print
December 22, 2023

Excellent service. Emma was amazing and helpful. She was thoughtful and helpful. I was left with no unanswered questions. More

by Bob Miller KY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma York
Report | Print
Dec 27, 2023 -

Kerry of Florence responded

Thank You for this wonderful review Bob!

December 15, 2023

Jason delivers service as promised in a timely, friendly manner. No surprises. Great service. He couldn’t have been more helpful. More

by BOB_D142402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lange, Lauren Caudill
Report | Print
Dec 20, 2023 -

Kerry of Florence responded

Thank you so much for the positive review!

December 13, 2023

The staff was very receptive and got the work done quickly. They called me when it was done! More

by BSCHWARTZ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Linton, Alexis Seitz
Report | Print
Dec 14, 2023 -

Kerry of Florence responded

Thank you for your kind words and this wonderful review. We look forward to your next service visit with us.

December 05, 2023

Jason went out of his way to verify our issue quickly, allowing the replacement part to be ordered ASAP. The repair was completed by noon the next day, allowing us to leave on time for a planned trip. Eve More

by edandging
Recommend Dealer
Yes
Employees Worked With
Jason Lange, Jason Lange
Report | Print
Dec 08, 2023 -

Kerry of Florence responded

edandging, Thank You for your kind words and this wonderful review.

December 04, 2023

Nice and clean good sales personnel good people to talkt to take there time too expand what is going on with your car More

by fred.patterson18
Recommend Dealer
Yes
Employees Worked With
Joel Vossmeyer, Alyssa Porter, Jason Lange, Katie Machuta, Shelby Reed, Amy Bass, Mikayla Guilkey, Amanda Whitaker, Alexis Seitz, Emma York
Report | Print
Dec 08, 2023 -

Kerry of Florence responded

Thank You for this wonderful review Fred.

December 04, 2023

Great service writer also courteous ,friendly, and knowledgeable about Mazda service attendants are available for questions also. More

by HACCEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lange
Report | Print
Dec 04, 2023 -

Kerry of Florence responded

Thank you for taking the time to let us know how we did. We hope you have a great day and look forward to your next service visit with us!

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