Kevin Grover GMC - Service Center

Dealership salesman,Randy Cobb, was great to deal from our first visit to look for a new car in March of 2019. He listened to what we were looking for and found an Enclave we’ve been extremely happy with. our first visit to look for a new car in March of 2019. He listened to what we were looking for and found an Enclave we’ve been extremely happy with. We’ve had incredible service from everyone at this place since buying the car and Jimmy in service takes great care of our Buick and us. Kevin Grover goes out of his way to say hello and thanks for being here, and sets a great example for his employee, glad we bought there! More

First of all, well deserved shout out to Nate Lusby. He is very polite and respecful - so professional and helpful! I drive from Bartlesville to get my car serviced and he always makes sure I have what He is very polite and respecful - so professional and helpful! I drive from Bartlesville to get my car serviced and he always makes sure I have what is needed to make those hours waiting enjoyable. He is great at communicating / scheduling and just a nice person. Second of all regarding the dealership overall: I witnessed a person enter the dealership acting very angry acting and threatening to lose their temper if a certain matter wasn't taken care of. I noticed that everyone in the entry/waiting area etc., was so nice and speaking in a gentle manner, ensuring that all would be taken care of. I left the waiting area because this person was trying to pull me into the conversation BUT the staff validated the persons concerns, smiling and assisting this person from escalating, they settled down and left with their threats losing volume and voltility. I was so impressed by the professionalism and kindness in which this person was treated. I'll mention that the problem being discussed was a super small issue that wouldn't require multiple visits to be taken care of. My experience with the service department has been far above any I have encountered and I am never concerned when Nate takes my keys and has oversight of my vehicle. Thank you Kevin Grover GMC! More

Great service department. Very attentive to detail and do a great job of communicating issues or needs that they see might turn into an issue Very attentive to detail and do a great job of communicating issues or needs that they see might turn into an issue More

Service was fast and complete. Service dept always does great work Thanks again Grover GMC Service dept always does great work Thanks again Grover GMC More

Great service, friendly people and always just a phone call away to get our serviced . Thank You call away to get our serviced . Thank You More

I took my truck in for breaks and they changed my passenger sir bag I didn't expect that and that was a Surprise by all means but they did get my breaks fix and that all I'm happy about great job guy passenger sir bag I didn't expect that and that was a Surprise by all means but they did get my breaks fix and that all I'm happy about great job guy she stops onna dime More

A very professional dealership Jimmy's great the lady at the pay whindow is awesome very friendly and competitive prices on your vehicle the owner Mark Grover is probably the most knowledgeable owner of his the pay whindow is awesome very friendly and competitive prices on your vehicle the owner Mark Grover is probably the most knowledgeable owner of his products of anyone i have ever dealt with, love the Dealership great service Thank you Mark More

Repair was much quicker than I anticipated! Expected would take at least 2 weeks for the part but came in after a week! The loaner vehicles were clean and very low mileage. Nate took great car Expected would take at least 2 weeks for the part but came in after a week! The loaner vehicles were clean and very low mileage. Nate took great care of me and my truck! More

It is a pleasure to deal with good people. Jimmy and Kevin both Call to me by name every time they see me. Service is great! Jimmy and Kevin both Call to me by name every time they see me. Service is great! More