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Kevin Grover GMC - Service Center

Wagoner, OK

4.9
185 Reviews

185 Reviews of Kevin Grover GMC - Service Center

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July 23, 2021

Fast excellent service. They are always available for help and/or questions. Randy and Kevin have been very helpful in getting to know my new GMC More

by mamabyrdone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Hanes, Wanda Ellis
Jul 28, 2021 -

Kevin Grover GMC responded

We're so happy we were able to help you out! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Kevin Grover Buick GMC Team (866) 623-9633

July 19, 2021

The very best service department I have ever been to. Extremely knowledgeable and very fair. Good people and great customer service. My dealership for life! More

by NJACKTHORP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Hanes
Jul 22, 2021 -

Kevin Grover GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Kevin Grover Buick GMC Team (866) 623-9633

July 02, 2021

I made a recent return to the service dept to get my Buick transmission repaired under warranty. If you haven't had a warranty major problem it now requires GM corp to get involved and they want to call More

by jross2v
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Grover
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wilson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Keck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wanda Ellis
Jul 13, 2021 -

Kevin Grover GMC responded

Thank you for your feedback. Many times General Motors does require the dealer to go through different steps to ultimately get to the final resolution. We have completed the repairs and GM ultimately approved a new transmission to fix the concern. I know the timing wasn't ideal for the situation and usually it never is when it is a major component. I'm glad we were able to have a loaner car so you could continue with your daily plans. We appreciate your loyalty to our dealership over the many years and purchases you and your family have made. Respectfully, Kevin Grover

June 09, 2021

Service was excellent. Had trouble scheduling an appointment on line, call Kevin Grover GMC service department and Rick scheduled my appoint for that day. They found my lubrication leak and recommen More

by STANMATLOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Hanes
Jun 14, 2021 -

Kevin Grover GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Kevin Grover Buick GMC Team (866) 623-9633

March 18, 2021

GMC dealership in Wagoner has always been friendly and an excellent facility and staff. We feel welcomed and well taken care of when we're there. More

by jaarony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Cobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Grover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Hanes
Mar 23, 2021 -

Kevin Grover GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Kevin Grover Buick GMC Team (866) 623-9633

March 16, 2021

Best service around. I would recommend to anyone looking for a new vehicle or just simply needing some work done on their vehicle. Very professional crew More

by dpfdave67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Hanes
Mar 18, 2021 -

Kevin Grover GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Kevin Grover Buick GMC Team (866) 623-9633

March 15, 2021

So friendly and helpful! Mr Grover remembered me and took the time to visit. What a great experience. Thank you! I love my Canyon! Recommend this dealership to anyone! More

by jsokoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Grover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Hanes
Mar 18, 2021 -

Kevin Grover GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Kevin Grover Buick GMC Team (866) 623-9633

February 23, 2021

Smiles on all who work there, friendly, honest and with a lot of experience. Always feel comfortable when talking details with them. Service is great and spot on. I am now taking all my vehicles for service More

by ranguino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Hanes
Feb 26, 2021 -

Kevin Grover GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Kevin Grover Buick GMC Team (866) 623-9633

December 31, 2020

Always a pleasant experience at Randy Grover GMC Buick. Look forward every time I come in for service. Fast and reasonably priced. You should try them! More

by johnhambrick55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Cobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Hanes, Ed James
Jan 06, 2021 -

Kevin Grover GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Kevin Grover Buick GMC Team (866) 623-9633

December 25, 2020

Best Dealership in the world! I love going there and I’ll never go to another dealership. They treat you like family! Best I have ever been to More

by NJACKTHORP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Hanes
Dec 30, 2020 -

Kevin Grover GMC responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, Kevin Grover Buick GMC Team (866) 623-9633

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