Key Chevrolet GMC Cadillac of Burlington

Efficient, friendly and great snacks Service experience is much better than the sales experience! Excellent! is much better than the sales experience! Excellent! More

Everything went quite well, super easy in and out Everyone on staff is very helpful and made sure that we were all set Everyone on staff is very helpful and made sure that we were all set More

Good communication and tolerant of my busy schedule and my inability to take every phone call. We got it all figured out and I'm happy. my inability to take every phone call. We got it all figured out and I'm happy. More

Timely Informative Courteous Work was well describe before performance. Keeping me updated on repair progress was good. before performance. Keeping me updated on repair progress was good. More

They did their homework and presented a well thought plan on a new lease for me. I ended up getting a much better deal than even what they proposed. on a new lease for me. I ended up getting a much better deal than even what they proposed. More

I am completely satisfied Everything came out of service perfectly which makes me completely satisfied perfectly which makes me completely satisfied More

The staff there is top notch attended to all my needs quick and easy buying this car quick and easy buying this car More

I purchased a vehicle last week at Key Cheverlot and Sophie Ferrone was my salesperson, Sophie was very kind and helpful. She made the whole purchasing experience easy and comfortable for me. That go Sophie Ferrone was my salesperson, Sophie was very kind and helpful. She made the whole purchasing experience easy and comfortable for me. That goes a long way when buying a new car. Thanks Sophie and Key Chevrlot, I would definitely go back More

Sales person Bryson was a cocky wiseass with chip on his shoulder from the start. Sales Manager was an insulative liar who when called our on his questionable used car salesman tactics became argumentat shoulder from the start. Sales Manager was an insulative liar who when called our on his questionable used car salesman tactics became argumentative . Unorganized dealership who we corresponded through internet for 10 days prior to going to dealership. vehicle we were interested in was supposed to be on the lot. We went to the dealership at scheduled date and time No one knew who we had spoked with nor was the vehicle that was supposed to be there on the lot. Deceptive car sales practices we will take our business elsewhere More

I set an appointment for an oil change and to get a fuse checked/replaced on my CT5. they never told me that they would charge a "diagnostic fee" of $199.99 to check a fuse. This car is under warranty which checked/replaced on my CT5. they never told me that they would charge a "diagnostic fee" of $199.99 to check a fuse. This car is under warranty which I bought from Key when I bought this car less than 6 months ago. I did not let them touch my car, nor will I ever. I should have known when I bought the car that there were issues with this dealership. First there was only 1 key fob and they told me to get a 2nd key would cost over $600.00 (I had it done for $400.00 at another dealer. I had already signed all the paperwork before I was informed of this. Then the check engine light came on while I was the way home, dirty air cleaner, I changed it myself. I also have left server calls for my "salesman", who has never returned one. So now I am trying to force them to remove a clause in the extended warranty that states if you are less than 40 miles from them, you have to use their service department, I will not pay them $199.99 to change a fuse. I have bought many cars and never been treated like this. More